Restaurant Manager - Chickie & Pete's

Las Vegas, NV, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Rotating Shifts

Flexible

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

performance bonuses

Employee Discounts

Retirement Plan

Paid holidays

Job Description

Chickie’s & Pete’s is a renowned restaurant brand recognized for its commitment to providing an outstanding dining experience through exceptional service, high-quality food, and a welcoming atmosphere. Established with a focus on delivering classic American cuisine with a unique twist, Chickie’s & Pete’s has grown into a beloved name among locals and visitors alike, earning a reputation for its delicious offerings and dedication to customer satisfaction. The restaurant prides itself on maintaining a clean, safe, and enjoyable environment for both guests and employees, continually striving to uphold the highest standards in food safety, sanitation, and hospitality.

The role of the Restaurant Manager at Chickie’s & Pete’s is pivotal to maintaining the brand's esteemed reputation and operational excellence. This position involves overseeing all aspects of the restaurant's daily operations, ensuring that service standards are consistently met or exceeded, and guaranteeing that guests leave satisfied with their dining experience. The manager will be responsible for fostering a positive work environment that motivates and develops staff, ensuring adherence to health and safety guidelines, and managing financial outcomes to meet store budgets and profitability goals. The successful candidate will be skilled in team leadership, customer relations, conflict resolution, and operational management, all while embodying the restaurant’s core values of positivity and professionalism.

As a Restaurant Manager, this individual will lead by example, always greeting guests with a smile and maintaining a positive attitude that inspires the entire team. They will monitor all restaurant activities, including cleanliness, kitchen operations, food quality, and compliance with liquor regulations, ensuring all tasks align with Chickie’s & Pete’s service standards. A critical part of the role includes recruiting, hiring, training, and developing employees, conducting performance reviews, and managing staffing schedules to maintain optimal labor levels. Additionally, the manager will handle administrative duties such as payroll, invoicing, and financial reporting, ensuring accuracy and timeliness.

This leadership position demands strong problem-solving abilities, effective communication skills, and the capacity to handle physical tasks in a hands-on environment. The Restaurant Manager must also work closely with the corporate office for supply provisioning and implement store promotions and marketing events. By prioritizing guest satisfaction and operational efficiency, the manager will play a key role in driving sales growth and enhancing the overall restaurant experience. This role offers an exciting opportunity for individuals passionate about hospitality management and committed to excellence in every detail of restaurant operations.

Job Requirements

High school diploma or equivalent
minimum of two years of restaurant supervisory or management experience
must be able to communicate effectively in English
ability to stand for extended periods
capable of handling stressful situations calmly
reliable and punctual
willingness to work flexible hours including nights, weekends, and holidays
capability to perform moderate physical tasks such as lifting, climbing, and cleaning

Job Qualifications

High school diploma or equivalent
prior restaurant management experience preferred
strong leadership and interpersonal skills
excellent communication skills
problem-solving and conflict management abilities
proficiency with point-of-sale systems and basic accounting
ability to perform physical tasks including standing for long periods
knowledge of health and safety regulations
ability to manage budgets and financial reporting
customer service orientation
team-oriented mindset
flexibility to work varied shifts including weekends and holidays

Job Duties

Smile and always maintain a positive attitude
follow all Chickie’s & Pete’s service standards
resolve customer complaints about food quality or service taking all appropriate actions to turn dissatisfied guests into return guests
direct cleaning of kitchen and dining areas to maintain sanitation standards
monitor actions of staff and guests to ensure that health and safety standards and liquor regulations are followed
check quality of deliveries including fresh and frozen food, seafood, and baked goods
arrange for maintenance and repair of equipment and other services
recruit, hire, train and when necessary, terminate employees
ensure all paperwork is in order
develop employees by providing ongoing feedback and establishing performance expectations
provide management staff with performance reviews
maintain an accurate and up-to-date plan of restaurant staffing needs
prepare schedules and ensure that the restaurant is staffed for all shifts
relief staff when needed to maintain proper labor numbers
adhere to company standards and service levels to increases sales and minimize costs, including food, beverage, supply, utility, and labor costs
responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas
ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances
responsible for ensuring consistent high quality food preparation and service
maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
meet store budget by minimizing expense items and managing overall P&L of store
work with corporate office staff for efficient provisioning and purchasing of supplies
supervise portion control and quantities of preparation to minimize waste
ensure proper security procedures are in place to protect staff, guests, and company assets
ensure a safe working and dining environment to reduce the risk of injury and accidents
complete accident reports promptly in the event a guest or employee is injured
execute store promotional events
facilitate communication to ensure management and staff is aware of specials and promotions
delegate effectively to management staff
cater to high profile, VIP guests
additional tasks as assigned