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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,300.00 - $63,900.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee wellness programs
Job Description
Blue Coyote at Talking Stick Resort is a prominent dining establishment located within the renowned Talking Stick Resort, a luxurious casino and entertainment venue in Scottsdale, Arizona. Blue Coyote is known for delivering an exceptional food and beverage experience, focusing primarily on authentic and elevated southwestern cuisine. As part of the Food & Beverage Department at Talking Stick Resort, Blue Coyote contributes to the resort’s commitment to outstanding hospitality and customer satisfaction. The resort itself offers a vibrant mix of gaming, entertainment, dining, and relaxation, catering to guests from all over, including locals, tourists, and high-profile visitors. Blue Coyote plays... Show More
Job Requirements
- High school diploma or GED
- 8 to 10 years related Food & Beverage experience
- at least 5 years management experience
- knowledge of Arizona State Liquor Laws
- Arizona Alcohol Awareness certification
- possession of Maricopa County Food Handler’s Card
- proficient in Microsoft Office
- experience with POS, payroll and inventory systems
- strong communication skills
- excellent customer service abilities
- ability to work as part of a team
- professional appearance
- ability to lift up to 25 pounds regularly
- ability to stand for prolonged periods
- able to handle physical demands of the role
- able to read, write, speak and understand English
Job Qualifications
- High school diploma or GED required
- college degree in Hospitality Management preferred
- 8 to 10 years of related experience in Food & Beverage industry
- minimum 5 years in a management role
- knowledge of Arizona State Liquor Laws - Title 4
- Arizona Alcohol Awareness certification required
- possession of Maricopa County Food Handler’s Card
- strong communication, supervisory and organizational skills
- excellent customer service skills
- ability to work harmoniously with team members
- well-groomed and professional appearance
- proficiency in Microsoft Office applications
- experience with POS systems (InfoGenesis preferred)
- experience with timekeeping/payroll systems (Kronos preferred)
- experience with inventory/purchasing systems (SWS preferred)
- ability to read, write, speak and understand English
Job Duties
- Ensures excellent customer service for every guest, every time
- oversees daily floor operation of the restaurant and beverage outlet
- develops daily opening/closing duties for the restaurant with the Dining Shift Supervisors
- works with chefs on promoting daily food specials
- coordinates pricing and menu changes on the POS system (InfoGenesis)
- coordinates with IT on menus and specials on casino video monitors
- helps with advertising ideas to promote the restaurant
- approves all employee schedules for the restaurant and bars
- verifies validity of casino complimentary slips for food and beverage checks
- coordinates customer service training for the department
- responsible for monthly inventory counts and control of china, glass, silverware
- maintains and instructs personnel on safety and health standards
- oversees daily cashier checkout and POS reconciliation
- ensures sanitation and personal hygiene standards are met
- conducts weekly/monthly inventory control of silverware, glassware and china
- plans and implements operating plans and budgets
- maintains policies and procedures across multiple restaurants
- establishes and administers training programs
- ensures facilities are adequate for personnel duties
- addresses customer comments promptly
- assists in annual budget compilations
- coordinates performance reviews
- ensures hiring, disciplinary actions follow policies
- recommends personnel changes
- maintains staff records
- oversees Food & Beverage outlets in absence of managers
- hires and trains Tribal Members per guidelines
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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