RESTAURANT MANAGER- BIEN SHUR

Albuquerque, NM, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $66,119.00 - $85,955.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Employee assistance program

Paid holidays

Job Description

Bien Shur is a distinguished fine dining restaurant and lounge located on the ninth floor of the Sandia Resort & Casino in Albuquerque, New Mexico. This upscale venue delivers a premium dining and entertainment experience that is unparalleled in the region. Guests are treated to breathtaking panoramic views featuring the Albuquerque city lights and skyline to the west and the Sandia Golf Club with the majestic Sandia Mountains as a backdrop to the east. The restaurant and lounge blend a sophisticated atmosphere with the natural beauty surrounding the resort, creating a truly memorable setting for every visitor.

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Job Requirements

high school diploma, GED certification or equivalent
three years food and beverage management experience including two years in a fine dining restaurant with a full bar and wine list
three years food and beverage supervisory experience
must be at least 21 years of age
must be able to successfully pass a stringent background investigation
must obtain and maintain a New Mexico Alcohol Server's License upon hire
must successfully complete the New Mexico Food Handlers course upon hire
will require a pre-employment and random drug screening
punctual and regular attendance
work involves moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises
moderate physical activity
requires handling of average-weight objects up to 25 pounds or standing and/or walking for more than four hours per day
work environment involves some exposure to hazards or physical risks, which require following basic safety precautions

Job Qualifications

high school diploma, GED certification or equivalent
three years food and beverage management experience including two years in a fine dining restaurant with a full bar and wine list
three years food and beverage supervisory experience
must be at least 21 years of age
degree in hotel, restaurant or related field of management preferred
knowledge of fine dining restaurant and lounge operations, including food and beverage service standards, industry trends, and guest expectations
knowledge of wine, spirits, beers, and non-alcoholic beverages including varietals, production methods, flavor profiles, and pairing principles
knowledge of windows based computers and software
ability to stay updated on emerging trends, technologies, and best practices in the hospitality industry to enhance guest experience, optimize operational efficiency, and drive revenue growth
knowledge of computerized point of sales systems
knowledge of emergency evacuation procedures
ability to anticipate guests needs, respond to feedback, and proactively address issues to ensure exceptional guest satisfaction
knowledge of dining room and reservation service procedures
knowledge of all menus and specifications
knowledgeable of pre-check register operation
ability to effectively communicate with subordinates, co-workers, and supervisors
ability to lead, motivate, and develop a diverse team of hospitality professionals, fostering a positive work environment and promoting teamwork
excellent verbal and written communication skills to effectively convey information, provide feedback, and resolve conflicts
attention to detail to maintain high standards of quality in service delivery, presentation and cleanliness
excellent organizational skills to manage multiple tasks, prioritize responsibilities, and meet deadlines efficiently
skills in coaching, mentoring, and developing the staff
strong budgetary, projections, and cost control skills
excellent safety and sanitation skills
plan, coordinate and implement special events and holiday functions
responsible for maintaining a consistent and regular attendance record

Job Duties

oversee all aspects of the guest experience, ensuring a luxurious, memorable, and seamless experience for all visitors
uphold the resort and casino's brand standards, implementing service protocols to maintain a high level of guest satisfaction
address guest concerns or complaints promptly and professionally, working to resolve issues and enhance guest retention
recruit, train, and mentor a team of service staff including servers, bartenders, bussers, hosts, and supervisors
create a positive work environment with a focus on teamwork, ongoing training, and opportunities for growth
manage scheduling, shift assignments, and ensure that the team is adequately staffed for peak service periods, special events, and VIP reservations
conduct regular performance evaluations, provide constructive feedback, and implement action plans for improvement as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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