RESTAURANT MANAGER- BIEN SHUR

Albuquerque, NM, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $66,119.00 - $85,955.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

Job Description

Sandia Resort & Casino, located in Albuquerque, New Mexico, is a renowned four-diamond resort offering a luxurious blend of gaming, dining, and entertainment experiences. Situated near the stunning Sandia Mountains and adjacent to the Sandia Golf Club, this resort provides a unique blend of natural beauty and world-class amenities. Among its signature venues is Bien Shur, a premium dining and lounge experience perched on the ninth floor of the resort. Bien Shur distinguishes itself with breathtaking views of the Albuquerque city lights and skyline to the west and the natural mountain backdrop to the east, creating an inspiring ambiance that... Show More

Job Requirements

High school diploma GED certification or equivalent
Three years food and beverage management experience including two years in a fine dining restaurant with a full bar and wine list and three years food and beverage supervisory experience
Must be at least 21 years of age
Must be able to successfully pass a stringent background investigation
Must obtain and maintain a New Mexico Alcohol Server's License upon hire
Must successfully complete the New Mexico Food Handlers course upon hire
Will require a pre-employment and random drug screening

Job Qualifications

High school diploma GED certification or equivalent
Three years food and beverage management experience including two years in a fine dining restaurant with a full bar and wine list and three years food and beverage supervisory experience
Knowledge of fine dining restaurant and lounge operations including food and beverage service standards industry trends and guest expectations
Knowledge of wine spirits beers and non-alcoholic beverages including varietals production methods flavor profiles and pairing principles
Knowledge of windows based computers and software
Ability to stay updated on emerging trends technologies and best practices in the hospitality industry
Knowledge of computerized point of sales systems
Knowledge of emergency evacuation procedures
Ability to anticipate guests needs respond to feedback and proactively address issues
Knowledge of dining room and reservation service procedures
Knowledge of all menus and specifications
Knowledgeable of pre-check register operation
Ability to effectively communicate with subordinates co-workers and supervisors
Ability to lead motivate and develop a diverse team of hospitality professionals
Excellent verbal and written communication skills
Attention to detail to maintain high standards of quality in service delivery presentation and cleanliness
Excellent organizational skills to manage multiple tasks prioritize responsibilities and meet deadlines
Skills in coaching mentoring and developing the staff
Strong budgetary projections and cost control skills
Excellent safety and sanitation skills
Plan coordinate and implement special events and holiday functions

Job Duties

Oversee all aspects of the guest experience ensuring a luxurious memorable and seamless experience for all visitors
Uphold the resort and casino's brand standards implementing service protocols to maintain a high level of guest satisfaction
Address guest concerns or complaints promptly and professionally working to resolve issues and enhance guest retention
Recruit train and mentor a team of service staff including servers bartenders bussers hosts and supervisors
Create a positive work environment with a focus on teamwork ongoing training and opportunities for growth
Manage scheduling shift assignments and ensure that the team is adequately staffed for peak service periods special events and VIP reservations
Conduct regular performance evaluations provide constructive feedback and implement action plans for improvement as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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