RESTAURANT MANAGER- BIEN SHUR

Albuquerque, NM, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $66,119.00 - $85,955.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

performance bonuses

Professional development opportunities

Job Description

Bien Shur is a distinguished fine dining restaurant and lounge located on the ninth floor of Sandia Resort & Casino, a four-diamond establishment renowned for its premium dining and entertainment offerings. The restaurant boasts spectacular views of the Albuquerque city lights and skyline to the west and the picturesque Sandia Golf Club and Sandia Mountains to the east, creating an inspiring atmosphere that combines natural beauty with an upscale dining experience. The resort and casino itself is a thriving hub of luxury and entertainment, attracting both locals and visitors seeking an exceptional culinary and social environment.

Within this prestigious... Show More

Job Requirements

High school diploma GED certification or equivalent
Three years food and beverage management experience including two years in fine dining with full bar and wine list
Three years food and beverage supervisory experience
Must be at least 21 years of age
Must be able to successfully pass a stringent background investigation
Must obtain and maintain a New Mexico Alcohol Server's License upon hire
Must successfully complete the New Mexico Food Handlers course upon hire
Will require a pre-employment and random drug screening

Job Qualifications

High school diploma GED certification or equivalent
Three years food and beverage management experience including two years in fine dining with full bar and wine list
Three years food and beverage supervisory experience
Must be at least 21 years of age
Preferred degree in hotel restaurant or related field of management
Successful completion of New Mexico Alcohol Server's License
Successful completion of New Mexico Food Handlers course
Ability to lead motivate and develop diverse team of hospitality professionals
Excellent verbal and written communication skills
Strong budgetary projections and cost control skills
Knowledge of fine dining restaurant and lounge operations
Knowledge of wine spirits beers and non-alcoholic beverages
Knowledge of computerized point of sale systems
Excellent safety and sanitation skills

Job Duties

Oversee all aspects of the guest experience ensuring a luxurious memorable and seamless experience for all visitors
Uphold the resort and casino's brand standards implementing service protocols
Address guest concerns or complaints promptly and professionally working to resolve issues and enhance guest retention
Recruit train and mentor a team of service staff including servers bartenders bussers hosts and supervisors
Create a positive work environment with a focus on teamwork ongoing training and opportunities for growth
Manage scheduling shift assignments ensuring team is adequately staffed for peak service special events and VIP reservations
Conduct regular performance evaluations provide constructive feedback and implement action plans for improvement
Oversee daily operations of the fine dining and lounge area including setup service and breakdown
Manage the flow of service collaborating with culinary staff to maintain efficiency and quality especially during peak hours and high-profile events
Manage accurate reservations allocation and satisfaction
Ensure compliance with all health safety and sanitation regulations and company policies
Demonstrate strong responsible alcohol service holding all staff accountable
Manage budgets expenses including revenue goals labor costs and operational expenses
Track analyze sales food and beverage costs and profit margins implementing strategies to improve profitability
Oversee inventory control ordering and stock levels of food beverages and supplies
Coordinate with purchasing for sourcing high-quality ingredients local wines and unique products
Plan and execute special events private parties and VIP experiences collaborating with F&B Director Executive Chef Marketing and Sales teams
Develop tailored service plan for high-profile guests ensuring flawless execution of private dining or event reservations
Collaborate with resort promotion team for marketing and executing exclusive events
Maintain venue ambiance aesthetic appeal ensuring the rooftop remains sophisticated inviting
Partner with maintenance and IT teams to keep furnishings décor lighting and music aligned with brand standards
Source feedback to refine and improve rooftop atmosphere keeping it fresh and appealing
Communicate with resort venue managers ensuring seamless service for guests moving between F&B locations
Participate in management meetings collaborating with departments to align strategies and achieve resort-wide goals
Serve as liaison between front-of-house and back-of-house teams fostering coordination and service alignment
Perform other job-related duties as assigned
Maintain punctual and regular attendance according to attendance policy
Foster teamwork through communication mentoring guidance support and recognition
Nurture positive work culture creating a well-informed collaborative enthusiastic team

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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