Job Overview
Employment Type
Full-time
Compensation
Salary
Range $54,600.00 - $73,700.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Annual performance bonus
paid vacation days
Paid parental bonding leave
Tuition Reimbursement
Friends-and-family discounts
Job Description
Delaware North's Patina Group is a prestigious food service and hospitality company known for operating some of the busiest and most renowned kitchens across the globe. With a legacy that spans more than 100 years, Delaware North is a family-owned business deeply committed to delivering exceptional dining experiences in iconic venues. Their portfolio includes restaurants, hotels, sports arenas, casinos, and national parks, making them a leader in the hospitality industry. Their Boston Hub includes popular dining locations such as Banners Kitchen & Tap, Momosan, and the Boston Hub Food Hall, each known for vibrant atmospheres and excellent service. Delaware North prioritizes not only the guest experience but also staff development, maintaining a workplace environment that encourages professional growth and personal satisfaction. As a company, they emphasize inclusivity and equal opportunity in their hiring practices, welcoming candidates from diverse backgrounds and fostering a supportive culture that values teamwork and innovation.
The Restaurant Manager role at Banners Kitchen and Tap in Boston, Massachusetts, is an exciting opportunity to join this dynamic environment. This position functions as a key leadership role, supporting the Restaurant General Manager in the daily operations to ensure seamless service delivery in a fast-paced, high-energy setting. The ideal candidate will be a highly organized and visible leader who thrives under pressure and shows strong enthusiasm on the restaurant floor. Responsibilities include inspiring team members, elevating guest experiences through exceptional service, and maintaining the high standards upheld by Delaware North. The Restaurant Manager is responsible for managing all aspects of restaurant operations, from training and motivating staff to handling administrative duties such as inventory management, scheduling, and operational reporting.
Compensation for this role ranges from $54,600 to $73,700 annually, with the potential for additional earning through an annual bonus plan based on company and individual performance or an uncapped sales incentive plan. Delaware North offers a comprehensive benefits package designed to support employees' personal and professional journeys. This package includes medical, dental, and vision insurance; a 401(k) plan with company matching; paid vacation days and holidays; parental bonding leave; tuition and professional certification reimbursement; and generous discounts at a variety of their hotels and resorts.
This role also demands knowledge of food and beverage service standards, health regulations, safety procedures, and financial acumen including proficiency with computer systems such as Word, Outlook, Excel, and point of sale systems. Candidates must demonstrate strong leadership skills with the ability to foster teamwork and handle guest concerns professionally and efficiently. The position requires a minimum of two years' experience in a similar managerial or supervisory role, preferably within high-volume establishments. This full-time role typically involves working 8 to 10-hour shifts, demanding flexibility and commitment. Joining Delaware North means becoming part of a global legacy and having the opportunity to shape the future of hospitality while growing your own career in a rewarding industry.
The Restaurant Manager role at Banners Kitchen and Tap in Boston, Massachusetts, is an exciting opportunity to join this dynamic environment. This position functions as a key leadership role, supporting the Restaurant General Manager in the daily operations to ensure seamless service delivery in a fast-paced, high-energy setting. The ideal candidate will be a highly organized and visible leader who thrives under pressure and shows strong enthusiasm on the restaurant floor. Responsibilities include inspiring team members, elevating guest experiences through exceptional service, and maintaining the high standards upheld by Delaware North. The Restaurant Manager is responsible for managing all aspects of restaurant operations, from training and motivating staff to handling administrative duties such as inventory management, scheduling, and operational reporting.
Compensation for this role ranges from $54,600 to $73,700 annually, with the potential for additional earning through an annual bonus plan based on company and individual performance or an uncapped sales incentive plan. Delaware North offers a comprehensive benefits package designed to support employees' personal and professional journeys. This package includes medical, dental, and vision insurance; a 401(k) plan with company matching; paid vacation days and holidays; parental bonding leave; tuition and professional certification reimbursement; and generous discounts at a variety of their hotels and resorts.
This role also demands knowledge of food and beverage service standards, health regulations, safety procedures, and financial acumen including proficiency with computer systems such as Word, Outlook, Excel, and point of sale systems. Candidates must demonstrate strong leadership skills with the ability to foster teamwork and handle guest concerns professionally and efficiently. The position requires a minimum of two years' experience in a similar managerial or supervisory role, preferably within high-volume establishments. This full-time role typically involves working 8 to 10-hour shifts, demanding flexibility and commitment. Joining Delaware North means becoming part of a global legacy and having the opportunity to shape the future of hospitality while growing your own career in a rewarding industry.
Job Requirements
- Minimum of 2 years of experience as a restaurant manager, assistant manager, or supervisor
- Experience managing budgets, cost control, inventory, and understanding of profit and loss statements
- Strong leadership and interpersonal skills
- Knowledge of food and beverage service standards, health regulations, and safety procedures
- Financial acumen and proficient computer skills, including Word, Outlook, Excel, and point of sale systems
- Ability to obtain ServSafe and Food Safety Handler certifications
Job Qualifications
- Minimum of 2 years of experience as a restaurant manager, assistant manager, or supervisor, preferably in a high-volume establishment
- Strong leadership and interpersonal skills, with the ability to foster teamwork and motivate team members
- Knowledge of food and beverage service standards, health regulations, and safety procedures
- Financial acumen and proficient computer skills, including Word, Outlook, Excel, and point of sale systems
- Ability to obtain ServSafe, Food Safety Handler, and training for capacity to accommodate business levels
Job Duties
- Manage all restaurant operations, ensuring smooth coordination across all areas of the restaurant
- Train, motivate, and develop team members to maintain high performance and professionalism
- Maintain positive guest relations and high standards of service, addressing concerns and complaints in a timely and professional manner
- Assist with administrative tasks, including ordering, inventory, scheduling, and operational reporting
- Continuously monitor the point of sale system, checking for errors, price variations, and accuracy
- Monitor and enforce health, safety, and sanitation standards in compliance with regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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