Job Overview
Employment Type
Full-time
Compensation
Salary
Range $54,600.00 - $73,700.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Annual performance bonus
paid vacation days
Paid parental leave
Tuition Reimbursement
Employee Discounts
Job Description
Delaware North is a prominent food service management company with a rich history spanning over 100 years. The company operates some of the busiest and most renowned kitchens globally, including iconic venues in sports arenas, national parks, casinos, and urban dining hubs. One of their flagship operations includes Banners Kitchen and Tap in Boston, Massachusetts, a vibrant and high-energy restaurant known for delivering exquisite cuisines and unforgettable dining experiences. Delaware North prides itself on fostering a positive and dynamic work environment that supports career growth and personal development. The company offers comprehensive benefits and a commitment to diversity and inclusion, ensuring that team members feel valued and supported throughout their careers.
The role of Restaurant Manager at Banners Kitchen and Tap is designed for highly organized and motivated professionals who thrive in fast-paced, dynamic environments where every day presents new challenges and opportunities. The Restaurant Manager is responsible for supporting the Restaurant General Manager in overseeing daily restaurant operations, ensuring that all aspects operate efficiently and effectively. This role demands a visible leader who can energize the team, maintain high standards of service, and enhance guest experiences.
As a Restaurant Manager, you will play a central role in managing the coordination of all restaurant activities, from customer service and staff training to administrative duties such as inventory management, scheduling, and operational reporting. You will be expected to maintain a positive atmosphere that encourages teamwork and professionalism, taking swift and appropriate action in response to guest concerns to uphold Delaware North's exceptional service standards.
This position requires a dedicated leader with at least two years of experience in restaurant management or a related supervisory role, preferably in a high-volume setting. You'll need a solid understanding of budgeting, cost control, inventory management, and profit and loss statements. Strong leadership and interpersonal skills are critical, as is familiarity with food and beverage service standards, health regulations, and safety procedures. Proficiency with technology, including point of sale systems and Microsoft Office applications like Word, Outlook, and Excel, is essential.
Delaware North offers a competitive salary for this role, ranging from $54,600 to $73,700 per year, with the potential for an annual bonus based on company and individual performance or an uncapped sales incentive plan. Additional benefits include medical, dental, and vision insurance, a 401(k) plan with company match, paid time off, tuition reimbursement, and generous employee discounts. This role offers the chance to be part of a global legacy that values teamwork, professionalism, and providing excellent guest experiences. By joining Delaware North as a Restaurant Manager, you step into a career path full of exciting growth opportunities and the chance to make a meaningful impact in the hospitality industry.
The role of Restaurant Manager at Banners Kitchen and Tap is designed for highly organized and motivated professionals who thrive in fast-paced, dynamic environments where every day presents new challenges and opportunities. The Restaurant Manager is responsible for supporting the Restaurant General Manager in overseeing daily restaurant operations, ensuring that all aspects operate efficiently and effectively. This role demands a visible leader who can energize the team, maintain high standards of service, and enhance guest experiences.
As a Restaurant Manager, you will play a central role in managing the coordination of all restaurant activities, from customer service and staff training to administrative duties such as inventory management, scheduling, and operational reporting. You will be expected to maintain a positive atmosphere that encourages teamwork and professionalism, taking swift and appropriate action in response to guest concerns to uphold Delaware North's exceptional service standards.
This position requires a dedicated leader with at least two years of experience in restaurant management or a related supervisory role, preferably in a high-volume setting. You'll need a solid understanding of budgeting, cost control, inventory management, and profit and loss statements. Strong leadership and interpersonal skills are critical, as is familiarity with food and beverage service standards, health regulations, and safety procedures. Proficiency with technology, including point of sale systems and Microsoft Office applications like Word, Outlook, and Excel, is essential.
Delaware North offers a competitive salary for this role, ranging from $54,600 to $73,700 per year, with the potential for an annual bonus based on company and individual performance or an uncapped sales incentive plan. Additional benefits include medical, dental, and vision insurance, a 401(k) plan with company match, paid time off, tuition reimbursement, and generous employee discounts. This role offers the chance to be part of a global legacy that values teamwork, professionalism, and providing excellent guest experiences. By joining Delaware North as a Restaurant Manager, you step into a career path full of exciting growth opportunities and the chance to make a meaningful impact in the hospitality industry.
Job Requirements
- Minimum of 2 years of experience in restaurant management or supervisory role
- Proven ability to manage budgets, cost control, and inventory
- Strong leadership and interpersonal skills
- Knowledge of food and beverage service standards, health regulations, and safety procedures
- Proficient in Microsoft Word, Outlook, and Excel
- Experience using point of sale systems
- Ability to obtain required food safety certifications
Job Qualifications
- Minimum of 2 years of experience as a restaurant manager, assistant manager, or supervisor
- Experience managing budgets, cost control, and inventory
- Understanding of profit and loss statements
- Strong leadership and interpersonal skills
- Knowledge of food and beverage service standards
- Familiarity with health regulations and safety procedures
- Proficient computer skills including Word, Outlook, Excel, and point of sale systems
- Ability to obtain ServSafe, Food Safety Handler, and Training for Capacity certification
Job Duties
- Manage all restaurant operations, ensuring smooth coordination across all areas of the restaurant
- Train, motivate, and develop team members to maintain high performance and professionalism
- Maintain positive guest relations and high standards of service, addressing concerns and complaints in a timely and professional manner
- Assist with administrative tasks, including ordering, inventory, scheduling, and operational reporting
- Continuously monitor the point of sale system, checking for errors, price variations, and accuracy
- Monitor and enforce health, safety, and sanitation standards in compliance with regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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