
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $48,401.60 - $59,633.60
Work Schedule
Flexible
Benefits
weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
Flexible spending account
Dependent Care Account
development opportunities
Job Description
Shake Shack is a dynamic and rapidly expanding hospitality brand known for its high-quality food and outstanding customer service. Founded in New York City by Danny Meyer, the Founder and CEO of Union Square Hospitality Group, Shake Shack started as a humble hot dog cart in Madison Square Park and has since evolved into a well-loved restaurant chain with a strong commitment to community and sustainability. The company's roots in fine dining combined with its dedication to giving back to the community set it apart from other fast-casual dining establishments. Shake Shack is passionately committed to crafting unforgettable experiences for its guests while maintaining a work culture that puts its people first. The company prides itself on offering an inclusive, fun, and collaborative workplace where team members are empowered to grow their skills through hands-on mentorship, training, and development opportunities. As part of the #ShackFam, employees gain access to a vibrant environment full of learning opportunities and career growth potential.
The role of Restaurant Manager at Shake Shack is central to the company’s mission to 'Stand For Something Good' in all that it does. This position is responsible for managing the daily operations of the restaurant to ensure exemplary service standards and guest satisfaction. A successful Restaurant Manager will lead, motivate, and coach their team to deliver the highest level of hospitality, facilitating an environment where both employees and customers thrive. The role requires a leader who is knowledgeable about restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health compliance, and overall financial oversight. The manager will also drive brand promotion through local community engagement and restaurant events, reinforcing Shake Shack’s presence and positive reputation in the neighborhood.
This management role offers both challenge and reward, with a focus on excellence in every aspect of restaurant operations. Salary for this position ranges from $48,401.60 to $59,633.60 annually, aligning with the responsibility and impact the manager will have on the business. Beyond competitive pay, Shake Shack supports its team members with a comprehensive benefits package and a supportive work culture. The company is an equal opportunity employer, embracing diversity and inclusion by providing equal consideration to all candidates regardless of race, color, gender identity, sexual orientation, age, disability, veteran status, or other protected characteristics.
Joining Shake Shack means being a part of a company that values integrity, hospitality, and community involvement. It is an opportunity to contribute to a well-established brand that continues to lead the hospitality industry through innovation and an unwavering commitment to doing the right thing. If you are ready to bring passion, leadership, and dedication to a fast-paced, high-volume restaurant setting, this Restaurant Manager role at Shake Shack offers a unique platform to make a lasting impact, develop professionally, and thrive within a supportive, people-first culture.
The role of Restaurant Manager at Shake Shack is central to the company’s mission to 'Stand For Something Good' in all that it does. This position is responsible for managing the daily operations of the restaurant to ensure exemplary service standards and guest satisfaction. A successful Restaurant Manager will lead, motivate, and coach their team to deliver the highest level of hospitality, facilitating an environment where both employees and customers thrive. The role requires a leader who is knowledgeable about restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health compliance, and overall financial oversight. The manager will also drive brand promotion through local community engagement and restaurant events, reinforcing Shake Shack’s presence and positive reputation in the neighborhood.
This management role offers both challenge and reward, with a focus on excellence in every aspect of restaurant operations. Salary for this position ranges from $48,401.60 to $59,633.60 annually, aligning with the responsibility and impact the manager will have on the business. Beyond competitive pay, Shake Shack supports its team members with a comprehensive benefits package and a supportive work culture. The company is an equal opportunity employer, embracing diversity and inclusion by providing equal consideration to all candidates regardless of race, color, gender identity, sexual orientation, age, disability, veteran status, or other protected characteristics.
Joining Shake Shack means being a part of a company that values integrity, hospitality, and community involvement. It is an opportunity to contribute to a well-established brand that continues to lead the hospitality industry through innovation and an unwavering commitment to doing the right thing. If you are ready to bring passion, leadership, and dedication to a fast-paced, high-volume restaurant setting, this Restaurant Manager role at Shake Shack offers a unique platform to make a lasting impact, develop professionally, and thrive within a supportive, people-first culture.
Job Requirements
- 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
- working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- ability to lead, coach, and motivate teams
- understanding of financial business operations
- food handler certification preferred
- willingness to work flexible hours
Job Qualifications
- 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
- working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- aptitude for leading, coaching, and driving excellence
- understanding of financial aspects of business operations
- food handler certification preferred
- willingness to work flexible hours
Job Duties
- Manage daily restaurant operations to ensure superior service and guest satisfaction
- train team members on all aspects of the Shack operations
- motivate and manage team members to provide highest level of hospitality
- demonstrate leadership with a focus on coaching and achieving excellence
- develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
- ensure compliance with sanitation and safety regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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