
Job Overview
Employment Type
Full-time
Hourly
Compensation
Salary
Range $64,000.00 - $68,000.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
competitive salary
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
flexible scheduling
Job Description
Chili's is a renowned casual dining restaurant chain that originated in Dallas, Texas, in 1975. With a rich heritage spanning several decades, Chili's has become synonymous with flavorful, bold dishes like Big Mouth burgers, house-smoked ribs, sizzling fajitas, and hand-shaken margaritas. Known for its warm and welcoming atmosphere, Chili's prides itself on delivering an exceptional guest experience through quality food, attentive service, and a culture centered on hospitality and community connection. The restaurant's commitment to service excellence is grounded in its deeply rooted values which emphasize every guest's importance, food perfection, accountability, and a spirit of teamwork and fun. Throughout its growth, Chili's has maintained a spirited and engaging culture that blends professionalism with a light-hearted approach to work, making it a great place to build a rewarding career.
The Manager role at Chili's is integral to sustaining and enhancing this vibrant culture. Managers are more than just operational leaders; they are the heart and soul of the restaurant experience, serving as the key connection point between Team Members, guests, and the broader restaurant goals. This role requires a passionate individual who thrives in the hospitality industry by fostering positive relationships and delivering top-tier guest service consistently. Effective Chili's Managers are those who are driven by a genuine desire to support their Team Members, encouraging their growth and holding everyone to high operational and quality standards. They lead by example, demonstrating accountability, transparency, and a proactive approach to overcoming challenges.
In this leadership capacity, Managers play a crucial role in driving the restaurant's business results through effective cost control, strategic use of Chili’s operational systems like the Manager Timeline, and diligent quality line checks. They are responsible for cultivating a fun, productive work environment where open communication is encouraged, and changes are embraced. This position also emphasizes community engagement, where Managers actively drive guest connections not only inside the restaurant but also within the local community, enhancing the brand's presence and reputation.
Chili's Managers are rewarded not only with competitive pay, ranging from $64,000 to $68,000 annually, but also with an opportunity to be part of a win-together atmosphere where teamwork and going above and beyond are celebrated. This role demands a dependable team player with excellent multitasking abilities who enjoys fast-paced environments and can balance operational demands with hospitality prowess. If you are passionate about elevating guest experiences, leading teams with empathy and accountability, and being part of a dynamic restaurant legacy, a Manager position at Chili’s offers an exciting and fulfilling career opportunity.
The Manager role at Chili's is integral to sustaining and enhancing this vibrant culture. Managers are more than just operational leaders; they are the heart and soul of the restaurant experience, serving as the key connection point between Team Members, guests, and the broader restaurant goals. This role requires a passionate individual who thrives in the hospitality industry by fostering positive relationships and delivering top-tier guest service consistently. Effective Chili's Managers are those who are driven by a genuine desire to support their Team Members, encouraging their growth and holding everyone to high operational and quality standards. They lead by example, demonstrating accountability, transparency, and a proactive approach to overcoming challenges.
In this leadership capacity, Managers play a crucial role in driving the restaurant's business results through effective cost control, strategic use of Chili’s operational systems like the Manager Timeline, and diligent quality line checks. They are responsible for cultivating a fun, productive work environment where open communication is encouraged, and changes are embraced. This position also emphasizes community engagement, where Managers actively drive guest connections not only inside the restaurant but also within the local community, enhancing the brand's presence and reputation.
Chili's Managers are rewarded not only with competitive pay, ranging from $64,000 to $68,000 annually, but also with an opportunity to be part of a win-together atmosphere where teamwork and going above and beyond are celebrated. This role demands a dependable team player with excellent multitasking abilities who enjoys fast-paced environments and can balance operational demands with hospitality prowess. If you are passionate about elevating guest experiences, leading teams with empathy and accountability, and being part of a dynamic restaurant legacy, a Manager position at Chili’s offers an exciting and fulfilling career opportunity.
Job Requirements
- High school diploma or equivalent
- Previous experience in a managerial role within the hospitality industry
- Strong multitasking and organizational skills
- Ability to foster open communication and teamwork
- Dependable and a reliable team player
- Willingness to work flexible hours including nights, weekends, and holidays
- Passion for delivering excellent guest service
Job Qualifications
- Proven experience in restaurant management or leadership roles
- Strong leadership and team development skills
- Excellent communication and interpersonal abilities
- Ability to work efficiently in a fast-paced environment
- Knowledge of food safety and handling procedures
- Demonstrated capability to drive business results and control costs
- Commitment to upholding company culture and values
Job Duties
- Ensure a great guest experience
- Role model and hold team members accountable to operational and quality standards
- Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- Foster open communication between team members and management
- Influence team member behaviors by championing change and restaurant initiatives
- Lead with heart and mind
- Drive business results by utilizing Chili's systems to effectively control costs
- Follow operational systems, such as the Manager Timeline and performing quality line checks
- Hire, train, retain, and develop team members to take on larger roles
- Drive guest engagement within the four walls of the restaurant while developing relationships within the community
- Understand and practice safe food handling procedures
- Communicate and embody Chili's culture and Cultural Beliefs including Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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