Chili's logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Salary
Range $67,000.00 - $73,000.00
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
performance bonuses

Job Description

Chili's is a renowned casual dining restaurant chain that originated in Dallas, Texas in 1975. Over the decades, it has established itself as a go-to destination for those craving flavorful and hearty meals such as Big Mouth burgers, house smoked ribs, sizzling fajitas, and hand-shaken margaritas. Rooted deeply in a culture of service, hospitality, and community involvement, Chili's prioritizes delivering an exceptional dining experience to every guest who walks through its doors. The brand combines a fun and vibrant atmosphere with a commitment to culinary excellence and customer satisfaction, making it a leader in the casual dining industry. The company culture highlights teamwork, accountability, and a spirit of playfulness, ensuring employees not only achieve great business results but also enjoy their roles.

Located at 4252 Camino Del Rio N in San Diego, CA, Chili's is seeking dedicated and passionate Managers who are wired for hospitality and thrive in a fast-paced environment. The employment type is full-time with an hourly salary range of $67,000 to $73,000. As a Manager at Chili's, you will be an essential leader connecting team members and guests, fostering a winning atmosphere that rewards collaboration and dedication.

The role involves much more than operational oversight; it embodies a culture of fun paired with serious business acumen. Managers lead the team through high-energy shifts, striving to exceed guest expectations consistently while ensuring financial responsibilities are met. They act as role models, holding team members accountable to operational and quality standards, and encourage open communication within the restaurant. The ability to recognize and address issues with self-reflection, vulnerability, and transparency is highly valued.

Chili’s Managers champion change by influencing team member behaviors and advocating restaurant initiatives. They lead with heart and mind, controlling costs through effective use of Chili’s systems, performing quality line checks, and following operational systems like the Manager Timeline. A key responsibility is hiring, training, retaining, and developing team members to prepare them for larger roles within the organization.

Beyond the restaurant walls, Managers drive guest engagement and build relationships within the local community, embodying Chili's cultural beliefs that prioritize every guest and food perfection. They are well-versed in safe food handling procedures and fully represent Chili’s commitment to accountability and the overall guest experience.

This role is ideal for dependable team players who thrive on multitasking and enjoy working in a fast-paced environment. Joining Chili's means becoming part of a team that not only works hard but plays hard, championing a culture that values teamwork, fun, and outstanding hospitality. The location in San Diego provides an exciting opportunity to be part of a recognized brand that continues to grow and innovate in the casual dining space.

Job Requirements

  • High school diploma or equivalent
  • previous experience in restaurant management or hospitality role
  • strong multitasking abilities
  • dependable and team-oriented
  • excellent communication skills
  • ability to work flexible hours
  • basic understanding of food safety standards
  • willingness to lead and develop others

Job Qualifications

  • Experience in restaurant or hospitality management
  • strong leadership and communication skills
  • ability to work in a fast-paced environment
  • proven track record of driving business results
  • knowledge of safe food handling practices
  • skills in team development and conflict resolution
  • high school diploma or equivalent
  • familiarity with operational management systems

Job Duties

  • Ensure a great guest experience
  • role model and hold team members accountable to operational and quality standards
  • identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
  • foster open communication between team members and management
  • influence team member behaviors by championing change and restaurant initiatives
  • lead with heart and mind
  • drive business results by utilizing Chili's systems to effectively control costs
  • follow operational systems, such as our Manager Timeline and performing quality line checks
  • hire, train, retain, and develop team members to take on larger roles
  • drive guest engagement within the four walls of the restaurant while developing relationships within the community
  • understand and practice safe food handling procedures
  • communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant

Job Criteria

Experience

Mid Level (3-7 years)


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