Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
competitive pay
Opportunities for career advancement
Employee Discounts
Health Insurance
positive working environment
Job Description
SeaHawk Prime by David Burke is a distinguished upscale dining establishment renowned for its commitment to delivering an exceptional culinary experience paired with unparalleled hospitality. Located in a vibrant area, the restaurant stands as a beacon of fine dining, combining elegant ambiance with a dedication to top-notch service. As part of a growing restaurant group, SeaHawk Prime emphasizes not only exquisite cuisine but also creating memorable moments for every guest through attentive and gracious front-of-house operations. The company fosters a supportive and passionate work environment that values team collaboration, professional development, and a shared mission to uphold their distinguished hospitality standards. The management department at SeaHawk Prime plays a vital role in ensuring that operational excellence is consistently achieved, guiding the service staff to deliver an experience that aligns with the restaurant’s prestigious reputation.
The Restaurant Manager position at SeaHawk Prime is a pivotal leadership role charged with overseeing all aspects of front-of-house service and guest experience. Reporting directly to the General Manager, the Restaurant Manager functions as the senior front-of-house leader and ambassador of the brand on the floor. This role demands a high level of operational acumen, staff leadership, and a deep passion for hospitality in a high-volume, fine dining setting. The Manager is responsible for managing and coaching a diverse team including captains, servers, bartenders, support staff, and hosts to ensure a seamless and elevated guest experience.
Key responsibilities include maintaining strong guest engagement by greeting and interacting with guests, efficiently managing service flow, resolving any guest concerns, and ensuring the ambiance and cleanliness of all dining areas align with luxury service standards. The Restaurant Manager also acts as Maître D when necessary, directing seating flow and reservations. Collaboration with culinary and beverage leadership is essential to ensure synchronized service delivery and menu fluency among staff.
In addition to operational duties, the Restaurant Manager is entrusted with hiring, training, scheduling, evaluating, and mentoring the front-of-house team. Leading daily pre-shift meetings and providing real-time coaching during service contributes to fostering a culture of accountability, teamwork, and professionalism. The Manager oversees administrative tasks such as labor scheduling, budgeting, inventory management, and maintaining precise records related to staff performance and compliance.
Exercising discretion and independent judgment is a fundamental aspect of the role, requiring the ability to make strategic decisions that uphold the restaurant’s standards and enhance guest satisfaction. The successful candidate will bring a strong understanding of fine dining service etiquette, an ability to thrive in a fast-paced environment, and a dedication to continuous improvement of both guest experience and staff development. This leadership opportunity offers a competitive salary based on experience, opportunities for career advancement, and the chance to be part of a positive and passionate working environment dedicated to excellence in luxury hospitality.
The Restaurant Manager position at SeaHawk Prime is a pivotal leadership role charged with overseeing all aspects of front-of-house service and guest experience. Reporting directly to the General Manager, the Restaurant Manager functions as the senior front-of-house leader and ambassador of the brand on the floor. This role demands a high level of operational acumen, staff leadership, and a deep passion for hospitality in a high-volume, fine dining setting. The Manager is responsible for managing and coaching a diverse team including captains, servers, bartenders, support staff, and hosts to ensure a seamless and elevated guest experience.
Key responsibilities include maintaining strong guest engagement by greeting and interacting with guests, efficiently managing service flow, resolving any guest concerns, and ensuring the ambiance and cleanliness of all dining areas align with luxury service standards. The Restaurant Manager also acts as Maître D when necessary, directing seating flow and reservations. Collaboration with culinary and beverage leadership is essential to ensure synchronized service delivery and menu fluency among staff.
In addition to operational duties, the Restaurant Manager is entrusted with hiring, training, scheduling, evaluating, and mentoring the front-of-house team. Leading daily pre-shift meetings and providing real-time coaching during service contributes to fostering a culture of accountability, teamwork, and professionalism. The Manager oversees administrative tasks such as labor scheduling, budgeting, inventory management, and maintaining precise records related to staff performance and compliance.
Exercising discretion and independent judgment is a fundamental aspect of the role, requiring the ability to make strategic decisions that uphold the restaurant’s standards and enhance guest satisfaction. The successful candidate will bring a strong understanding of fine dining service etiquette, an ability to thrive in a fast-paced environment, and a dedication to continuous improvement of both guest experience and staff development. This leadership opportunity offers a competitive salary based on experience, opportunities for career advancement, and the chance to be part of a positive and passionate working environment dedicated to excellence in luxury hospitality.
Job Requirements
- High school diploma
- Experience in upscale or fine dining restaurant service
- At least 3 years supervisory or management experience in fine dining
- Knowledge of luxury service standards and fine dining etiquette
- Strong leadership and team management skills
- Excellent communication skills
- Ability to multi-task in fast-paced environment
- Ability to lift up to 25 lbs frequently and 50 lbs occasionally
- Ability to stand and walk for extended periods
- Ability to use fine motor skills for service tasks
- Flexibility to work evenings, weekends, holidays, and extended hours
- Food handler certification
- Responsible vendor certification
Job Qualifications
- High school diploma required, college degree in hospitality, business, or related field preferred
- Minimum 5 years progressive experience in upscale or fine dining restaurant service roles
- At least 3 years in a high-volume fine dining supervisory or management position
- Deep understanding of luxury or upscale service environments
- Strong leadership presence with ability to inspire and motivate teams
- Excellent communication and interpersonal skills
- Knowledge of fine dining service etiquette, wine and beverage service, culinary terminology
- Highly organized, detail-oriented, and able to multi-task in fast-paced environments
- Strong guest-focused approach with effective problem-solving abilities
- Proficiency with POS systems, reservation software, Microsoft Office, and Restaurant 365
Job Duties
- Uphold and promote the restaurant mission and values by leading with hospitality and professionalism
- Maintain a strong visible presence on the floor as senior front-of-house leader during service
- Greet and engage guests, oversee service flow, resolve concerns, and ensure a seamless fine dining experience
- Function as Maître D when needed, directing seating flow, reservations, and guest interactions
- Lead VIP service initiatives ensuring personalized attention for high-profile guests
- Review guest feedback, respond to online reviews, and implement continuous improvement strategies
- Direct daily service operations focusing on exceptional guest experience
- Manage opening and closing procedures and monitor service flow
- Collaborate with culinary and beverage teams for seamless coordination
- Maintain and enforce service standards, SOPs, and service sequence
- Monitor guest satisfaction and service recovery practices
- Ensure cleanliness, ambiance, and readiness of dining and service areas
- Support flawless execution of private dining events and promotional activities
- Hire, train, schedule, evaluate, and mentor front-of-house staff
- Lead daily pre-shift meetings and team briefings
- Provide real-time coaching during service reinforcing standards
- Foster accountability, teamwork, and professionalism among staff
- Conduct performance reviews and support career development
- Prepare and manage labor schedules aligned with budget forecasts
- Participate in budgeting, forecasting, and cost containment strategies
- Monitor service inventory and coordinate ordering needs
- Maintain accurate departmental records and compliance documentation
- Partner with General Manager on policies and long-term initiatives
- Exercise discretion and independent judgment in managing front-of-house operations and service protocols
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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