Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $70,000.00
Work Schedule
Weekend Shifts
Split Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Paid Time Off
401(k)
Dining Discounts
Professional growth opportunities
flexible schedule
Job Description
Cambridge Street Hospitality Group (CSHG) is a prominent collective within the Cambridge culinary landscape, consisting of eight distinct hospitality concepts. Founded and led by the renowned Chef and owner Will Gilson, CSHG prides itself on delivering an exceptional blend of culinary and beverage expertise that provides guests a remarkable dining experience. Since its inception in 2012, the group has cultivated a reputation for offering high-quality, thoughtfully prepared food, an eclectic selection of local beers, and a globally sourced wine list that delights patrons. The atmosphere across their venues ranges from lively and spacious to warm and welcoming, fostering a sense...
Job Requirements
- High school diploma or equivalent
- some restaurant management experience
- ability to work nights, weekends, and holidays
- fluency in English, both written and spoken
- physical ability to stand for long periods
- ability to lift 40 pounds
- strong communication skills
- basic financial management knowledge
- ability to mentor and lead a team
- previous experience with scheduling and hiring
- customer service focused
- able to adapt and solve problems promptly
Job Qualifications
- Some restaurant management experience in an upscale restaurant
- ability to work a variable schedule including nights, weekends, and certain holidays
- fluent in written and spoken English
- ability to stand for extended periods
- ability to reach, bend, stoop, and lift up to 40 pounds
- ability to communicate effectively
- ability to coach and mentor a team
- experience with scheduling and staff management
- knowledge of food and beverage service standards
- customer service orientation
- basic financial handling skills
- ability to handle guest satisfaction issues
- proficiency in Microsoft Office or similar software
- Spanish language skills are a plus
Job Duties
- Lead daily service periods on-site at The Lexington and Geppetto as scheduled
- review guest notes and prepare relevant pre-service notes for FOH staff
- liaise with BOH team to communicate menu changes
- ensure a stellar guest experience with in-the-moment coaching
- resolve guest satisfaction issues balancing guest needs and restaurant safety
- financially close service periods balancing revenues and cash handling
- write detailed accounts of service periods for nightly Manager Logs
- write schedules for FOH staff to cover daily service periods
- coordinate staff availability and time off
- collaborate with management for cross-utilization of staff
- attract, hire, and retain FOH employees
- assist with job descriptions and postings
- review resumes and interview candidates
- oversee the onboarding process
- provide detailed training plans and regular check-ins
- coordinate ongoing staff education with kitchen and beverage teams
- assist with updates to printed food and beverage menus
- attend weekly management meetings
- respond to inquiries at the front desk and via email/phone
- maintain internal systems for FOH team efficiency
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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