Restaurant Manager

Steak 'n Shake is a renowned restaurant brand known for its commitment to blending rich heritage with bold innovation in the quick-service restaurant (QSR) industry. With decades of experience, Steak 'n Shake has successfully positioned itself at the forefront of QSR innovation, constantly redefining what a quick-service dining experience can be. The company emphasizes hospitality by ensuring every guest feels welcome, valued, and cared for throughout their visit. This dedication to guest satisfaction, paired with a strong operational focus, has made Steak 'n Shake a beloved dining destination nationwide. As a company, Steak 'n Shake strives not only to compete on pay but to lead the market as a Maximum Wage Employer, paying the highest hourly rates within a 25-mile radius of their restaurants. This leadership extends to offering unique bonus pay options such as Bitcoin bonus pay and newborn match contributions, providing financial growth and support opportunities beyond just a paycheck. The company also supports employee well-being with comprehensive benefits and flexible perks aimed at enhancing work-life balance and overall job satisfaction.

The role of Restaurant Manager at Steak 'n Shake is a hands-on leadership position created for individuals who take pride in operational excellence not just by directing but by actively engaging in day-to-day restaurant operations. Reporting directly to the General Manager or Franchise Partner, the Restaurant Manager plays a critical role in achieving business and strategic goals by leading their team effectively. This includes working across all shifts—opening, mid-day, and closing—to ensure smooth, high-quality operations from front of house to kitchen. Candidates will find themselves deeply involved in food preparation, guest service, and maintaining the cleanliness and safety standards of the restaurant. This leadership-from-the-frontstyle is essential to setting a positive team culture and maintaining brand standards, including wearing a professional uniform daily to uphold the brand's image.

The Restaurant Manager will take ownership of the profit and loss statements by managing food costs, labor efficiency, and inventory control. They are responsible for eliminating waste, verifying invoices, and smart scheduling using cross-training and station versatility to optimize performance. Inventory and supply chain management from receiving to the frontline are also key elements of the role. Furthermore, this position involves recruiting, training, coaching, and retaining top hourly talent, ensuring each team member is empowered to contribute effectively. The ideal manager will have at least one year of QSR or fast-casual management experience, a proven track record of reliable leadership and consistent work tenure, and a strong understanding of food cost management, labor optimization, and operational KPIs. Additionally, candidates need to be tech-savvy with POS systems, inventory platforms, and invoice tools, and must have the physical stamina to thrive in a fast-paced, physically demanding kitchen environment.

Steak 'n Shake combines competitive maximum wage pay with a comprehensive benefits package including medical, dental, vision, life and disability insurance, critical illness, accident coverage, hospital indemnity, and a 401(k) with an employer safe-harbor match for associates age 18 and older. Employees enjoy flexible scheduling, meal discounts, employee assistance programs, paid training, discount programs, an associate emergency foundation, and next day pay options which allow access to prior day wages. The restaurant fosters an environment where employees are not just workers but valued team members on the path to career growth and long-term financial success. This position is ideal for individuals who are eager to lead by example in a vibrant, customer-centric atmosphere while enjoying industry-leading wages and benefits.