Shake Shack logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $50,752.00 - $62,566.40
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Work Schedule

Flexible
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Benefits

Work environment
weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Commuter Benefits
flexible spending accounts
Dependent care accounts
development opportunities

Job Description

Shake Shack is a dynamic and rapidly growing hospitality brand known for its commitment to quality, community, and exceptional guest experiences. Originating as a humble hot dog cart in New York City's Madison Square Park, Shake Shack was founded by Danny Meyer, the renowned CEO of Union Square Hospitality Group and author of the acclaimed book Setting the Table. This unique beginning laid the foundation for what would become a beloved global restaurant chain celebrated for its delicious food and high-level hospitality. The brand prides itself on standing for something good, not only in the food it serves but also in how it treats its employees and supports its local communities. Shake Shack’s culture is built around putting people first, fostering an inclusive and collaborative work environment where team members are encouraged to bring their authentic selves, share ideas, and grow professionally. At Shake Shack, employees find endless opportunities for learning and growth through comprehensive training, mentorship programs, and chances to contribute meaningfully to both the business and the neighborhoods they serve.

As a Restaurant Manager at Shake Shack, you will play a pivotal role in maintaining the high standards that define the brand. This leadership position demands a hands-on approach to managing daily restaurant operations, ensuring that every guest receives superior service and that the team operates efficiently in a fast-paced, high-volume setting. You will be responsible for training and motivating staff, instilling a culture of excellence, and cultivating an engaging workplace that inspires your team. Your leadership will be critical to driving the success of the restaurant by focusing on operational excellence, customer satisfaction, and community engagement. Additionally, you will ensure compliance with all sanitation and safety regulations, keeping the restaurant a safe and welcoming environment. The role offers a competitive salary range from $50,752 to $62,566 annually, reflecting the level of responsibility and commitment expected from the successful candidate. If you are passionate about hospitality, driven by a desire to lead and develop others, and eager to be part of a brand with a strong mission, this opportunity with Shake Shack offers a fulfilling and rewarding career path.

Job Requirements

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Aptitude for leading, coaching, and driving excellence
  • Understanding of financial aspects of business operations
  • Food handler certification preferred
  • Willingness to work flexible hours

Job Qualifications

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • Understanding of financial aspects of business operations
  • Food handler certification, preferred
  • Willingness to work flexible hours

Job Duties

  • Manage daily restaurant operations to ensure superior service and guest satisfaction
  • Train team members on all aspects of the Shack operations
  • Motivate and manage team members to provide highest level of hospitality
  • Demonstrate leadership with a focus on coaching and achieving excellence
  • Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • Ensure compliance with sanitation and safety regulations

Job Criteria

Experience

Mid Level (3-7 years)


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