Restaurant Manager

Pittsburgh, PA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

weekly pay

performance bonuses

meal discounts

Corporate discounts

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

401k plan

Paid Time Off

Paid parental leave

Employee assistance program

Pre-tax commuter benefits

flexible spending accounts

Dependent care accounts

development opportunities

Job Description

Shake Shack is a renowned hospitality company that emerged from humble beginnings as a hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, the visionary behind Union Square Hospitality Group and author of the acclaimed book "Setting the Table," Shake Shack quickly transformed into a booming restaurant brand. Its unique mission to "Stand For Something Good" underpins every aspect of its operations, blending high-quality food with exceptional hospitality. Beyond serving delicious meals, Shake Shack prioritizes community engagement, contributing proceeds to local beautification projects and fostering an inclusive culture where team members thrive. Today, it stands as one of the fastest-growing and most beloved brands in the hospitality industry, celebrated for its elevated approach to fast-casual dining and commitment to sustainability, diversity, and corporate responsibility.

Joining Shake Shack means becoming part of the #ShackFam, a vibrant community that values people first and offers plentiful opportunities for growth, mentorship, and skill development. This role invites candidates to take on a pivotal leadership position within the restaurant, ensuring that all daily operations align with the company's standards of excellence and guest satisfaction. The successful candidate will be entrusted with managing a high-volume, fast-paced restaurant setting where superior service and teamwork are paramount. Through effective coaching, motivating, and training of team members, this role fosters a positive work environment dedicated to continuous improvement and outstanding hospitality.

The Manager position requires a dynamic individual ready to handle diverse responsibilities including overseeing restaurant operations, ensuring compliance with safety and sanitation regulations, developing community engagement strategies, and implementing brand promotional efforts. With responsibilities spanning personnel management, food planning, purchasing, and business operations, the role demands a leader with keen organizational skills and an aptitude for financial understanding. Shake Shack offers a flexible and inclusive workplace, encouraging staff to bring their unique perspectives and ideas to the table. Employees benefit from weekly pay and performance bonuses, meal discounts, comprehensive insurance options, retirement plans with company matching, paid leave, and robust growth opportunities. This role is ideal for someone passionate about hospitality and eager to make a lasting impact within a thriving brand.

Job Requirements

2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
Must exhibit an aptitude for leading, coaching, and driving excellence at every level
Understanding of financial aspects of business operations
Food handler certification, preferred
Willingness to work flexible hours

Job Qualifications

2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
Must exhibit an aptitude for leading, coaching, and driving excellence at every level
Understanding of financial aspects of business operations
Food handler certification, preferred
Willingness to work flexible hours

Job Duties

Manage daily restaurant operations to ensure superior service and guest satisfaction
Train team members on all aspects of the Shack operations
Motivate and manage team members to provide highest level of hospitality
Demonstrate leadership with a focus on coaching and achieving excellence
Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
Ensure compliance with sanitation and safety regulations