Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $70,310.00 - $83,000.00
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Work Schedule

Standard Hours
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Benefits

bonus eligible
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities

Job Description

Sheraton Grand Los Angeles, located at 711 S Hope St, Los Angeles, California, stands as a proud member of Marriott International, one of the world’s most recognized and respected hospitality companies. Marriott International’s Sheraton brand has been synonymous with comfort, gathering, and exceptional guest experiences since its inception in 1937. The Sheraton Grand Los Angeles offers an inviting atmosphere that blends the vibrancy of downtown Los Angeles with world-class dining and accommodations. Guests and associates alike benefit from a culture rooted in inclusivity, diversity, and community, where the unique backgrounds of each individual are celebrated and leveraged to foster innovation and superior service.

Sheraton Grand Los Angeles is actively seeking a full-time Food and Beverage Management professional to join their dynamic team. This management position offers an annual pay range of $70,310 to $83,000 and comes with eligibility for performance bonuses. The role encompasses oversight of multiple areas including restaurants, bars, lounges, and room service. The chosen candidate will be responsible for supervising daily restaurant operations, assisting with menu planning, and ensuring sanitation and service standards meet the strict criteria that Sheraton guests expect. This position plays a critical role in driving continuous improvements in guest satisfaction and employee engagement, while simultaneously maximizing the financial results of the food and beverage outlets.

The Food and Beverage Manager at Sheraton Grand Los Angeles will demonstrate leadership by example, coaching and mentoring team members to elevate performance, and upholding food safety policies in full compliance with local, state, and federal laws. Strong interpersonal skills are essential to nurture productive and trusting relationships within the team, as well as with guests, ensuring a welcoming and enjoyable atmosphere. Peak meal periods require hands-on assistance, supporting servers and hosts to maintain operational flow and excellent guest service. This leadership role requires the ability to handle guest problems with empathy and professionalism, meeting with patrons informally for feedback and ensuring corrective actions are taken to improve service delivery. The role also includes financial responsibilities such as overseeing purchasing and invoice payments, aligning operational needs with fiscal objectives.

Candidates for this position should hold a high school diploma or GED with at least four years of experience in food and beverage or culinary areas, or alternatively a two-year degree in Food Service Management, Hospitality, or a related field combined with two years of relevant experience. The candidate must be adept at managing human resources, from setting performance standards and providing training to fostering employee retention through recognition and open communication. Sheraton and Marriott International value diversity and equity, providing equal employment opportunities to all qualified individuals. Joining the Sheraton family means becoming part of a global community of professionals dedicated to creating meaningful guest experiences and supporting one another to be the best versions of themselves.

Job Requirements

  • High school diploma or GED
  • Four years experience in food and beverage, culinary, or related professional area
  • Or two-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • Two years experience in food and beverage, culinary, or related professional area
  • Ability to supervise and manage staff
  • Knowledge of food handling and sanitation standards
  • Understanding of local, state and federal liquor laws
  • Strong leadership and communication abilities
  • Ability to handle guest complaints effectively

Job Qualifications

  • High school diploma or GED
  • Four years experience in food and beverage, culinary, or related professional area
  • Or two-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • Two years experience in food and beverage, culinary, or related professional area
  • Strong interpersonal and communication skills
  • Ability to lead, mentor, and motivate team members
  • Knowledge of food safety, sanitation, and liquor laws compliance

Job Duties

  • Supervises daily restaurant operations and manages employees
  • Assists with menu planning to optimize guest satisfaction and financial performance
  • Maintains service and sanitation standards in restaurant, bar/lounge, and room service areas
  • Provides leadership and coaching to improve employee skills and productivity
  • Handles guest complaints and feedback to ensure exceptional customer service
  • Oversees staffing levels to meet operational and financial goals
  • Manages the financial aspects of the department including purchasing and invoice payments

Job Criteria

Experience

Mid Level (3-7 years)


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