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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $43,900.00 - $62,000.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
meal discounts
Job Description
Our establishment is a fine dining restaurant known for delivering exceptional culinary experiences in a sophisticated environment. We value high standards of service, a welcoming atmosphere, and a commitment to guest satisfaction. Dedicated to operational excellence, our restaurant thrives on providing attentive and personalized service, ensuring every guest enjoys a memorable dining experience. We foster a culture of teamwork and professional growth, continuously seeking innovative ways to enhance our service and efficiency while maintaining the warmth and hospitality that define our brand.
The Restaurant Manager serves as the first level of front of house management, playing a critical role ... Show More
The Restaurant Manager serves as the first level of front of house management, playing a critical role ... Show More
Job Requirements
- High school diploma required, degree in hospitality preferred
- 2-5 years of progressive restaurant experience with at least 1-2 years in a supervisory/lead role
- experience with Microsoft Office, POS systems and related restaurant management software
- ServSafe Food Handler or Manager certification or ability to obtain within 60 days of hire
- Bartending License or ability to apply for a license or obtain a provisional license within 30 days of hire
- expected to work evenings, weekends, and some holidays
- position requires prolonged standing, walking, bending, stooping, twisting, lifting products and supplies weighing 45 pounds, and repetitive hand and wrist motion
- regularly required to sit, talk, type, hear, bend, kneel, crouch, climb stairs, and reach overhead
- clear hearing and vision including close and peripheral to supervise staff and monitor the environment
- work with hot, cold, and hazardous equipment as well as operates phones, computers, copiers, and other office equipment
- maintain a professional, well-groomed appearance
Job Qualifications
- Knowledge of restaurant operations and dining room management
- understanding of food and beverage service principles
- familiarity with health and safety regulations and sanitation practices
- proficient in staff scheduling and shift management
- knowledge of inventory management and ordering processes
- understanding of wine and beverage service
- strong supervisory, training, and leadership skills
- knowledge of tableside service techniques and etiquette
- understanding of food allergies, dietary restrictions, and special requests
- ability to handle customer inquiries, concerns, and complaints
- highly organized and self-directed
- able to build relationships at all levels of the organization
- exceptional interpersonal, oral, presentation and written communication skills
- ability to work in fast-paced, changing environment
- demonstrated strong performance in analytical, innovative, and critical thinking, strategy and collaboration
- excellent time management skills
- exceptional organizational skills and attention to detail
- ability to multitask and work in a fast-paced environment
Job Duties
- Direct and supervise front-of-house team members during service, including assigning sections, adjusting coverage, and ensuring adherence to service and hospitality standards
- provide coaching, training, and performance feedback, addressing performance concerns and reinforcing service expectations to develop team members
- exercise independent judgment in operational decisions, including resolving guest concerns and prioritizing tasks to maintain an exceptional guest experience
- participate in staffing decisions, including hiring recommendations, onboarding, and supporting promotions, transfers, or corrective action
- manage staffing levels and labor utilization, making adjustments during shifts based on business volume, service flow, and operational needs
- greet guests, manage high-touch guest interactions, and ensure service flows according to fine dining standards
- schedule FOH staff, conduct pre-shift meetings, and train staff on service techniques, menu knowledge, and wine pairings
- oversee table turns by monitoring dining room flow and atmosphere, ensuring guests are seated efficiently and service remains smooth throughout the shift
- handle customer complaints or service failures immediately and professionally
- collaborate with kitchen and bar staff to ensure efficient and seamless service
- conduct pre-shift meetings to discuss specials, guest counts, reservations and new menu items
- provide ongoing training and communicate performance expectations to ensure staff are informed on service techniques, menu knowledge, and wine pairings, supporting consistent and high-quality guest service
- supervise the setup and breakdown of dining room events or functions
- maintain FOH cleanliness by routinely inspecting the dining room, identifying areas needing attention, and directing staff to uphold sanitation and presentation standards
- manage inventory of service ware, including linens and glassware, by monitoring par levels, ensuring items are stocked and in good condition, and coordinating replenishment as needed
- enforce safety regulations in the dining area by monitoring staff adherence to policies, identifying potential hazards, and addressing or escalating concerns to maintain a safe environment for guests and employees
- collaborate with the management team to ensure organizational resources are used effectively and efficiently and develop and implement service improvement initiatives
- ensure the utilization of the safe food handling in the delivery of quality meal service
- periodically evaluate restaurant equipment for repairs and maintenance
- schedule for service and report unsafe conditions within the work environment
- maintain sales records and track cash receipts
- all other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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