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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $60,000.00
Work Schedule
Flexible
Day Shifts
Night Shifts
Benefits
Dental Insurance
employee discount
flexible schedule
Health Insurance
Paid Time Off
Paid training
Vision Insurance
Job Description
Dunkin' is a renowned international quick-service restaurant brand known for its delicious coffee, baked goods, and fast, friendly service. With a commitment to quality and customer satisfaction, Dunkin' has established itself as a leading name in the food service industry, operating thousands of locations worldwide. The company focuses on providing an exceptional guest experience while maintaining operational excellence and a welcoming atmosphere for both customers and employees. Dunkin' continuously innovates its menu and service offerings to meet evolving customer needs and preferences, making it a favorite choice for quick meals and beverages.
The role of Restaurant Manager at... Show More
The role of Restaurant Manager at... Show More
Job Requirements
- Associate degree
- Previous leadership experience in retail, restaurant or hospitality
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management
- Ability to work day and night shifts
- Physical ability to stand for extended periods, perform repetitive motions including bending, stooping and reaching
- Ability to lift packages
- Willingness to wear a headset if applicable
- Ability to work in a small space
- Full-time availability
Job Qualifications
- Associate degree
- Previous leadership experience in retail, restaurant or hospitality
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management
- Strong analytical skills and business acumen
- Ability to train and develop a team
- Guest focused
- Time management
- Problem solving
- Motivating others
- Works well with others in a fun, fast-paced team environment
- On time, demonstrates honesty and a positive attitude
- Willingness to learn and embrace change
Job Duties
- Able to perform all responsibilities of restaurant team members
- Lead team meetings
- Deliver training to restaurant team members
- Ensure brand standards, recipes and systems are executed
- Create and maintain a guest focused culture in the restaurant
- Review guest feedback results and implement action plans to drive improvement
- Communicates restaurant priorities, goals and results to restaurant team members
- Execute new product roll-outs including training, marketing and sampling
- Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
- Control costs to help maximize profitability
- Completion of inventory on a periodic basis as determined by franchisee
- Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
- Completion of DCP and other vendor orders
- Conduct self-assessments and corresponding action plans
- Ensure restaurant budget is met as determined by franchisee
- Manages cash over/short in restaurant and ensures team members are following franchisee’s cash management policies
- Engages with Dunkin’ Brands Field Operations team as appropriate
- Recruit, hire, onboard and develop restaurant team members
- Plan, monitor, appraise and review employee performance
- Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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