Dunkin' logo

Restaurant Manager

Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career advancement opportunities
performance bonuses

Job Description

Dunkin Donuts is a leading global coffee and baked goods chain dedicated to serving high-quality products to its customers while fostering a supportive and dynamic work environment for its employees. As a well-established franchise, Dunkin Donuts has built a solid reputation for its commitment to operational excellence, exceptional customer service, and employee development. The brand is known for its signature coffee blends, delicious donuts, and convenient quick-service options, making it a preferred choice for millions worldwide every day. The company continuously strives to grow and evolve, placing a high priority on employee well-being and career advancement opportunities. Being part of Dunkin Donuts means being part of a thriving organization that values enthusiasm, hard work, and dedication.

The Restaurant Manager role at Dunkin Donuts carries significant responsibility in ensuring the smooth operation and success of the store. This position requires the individual to lead by example, managing day-to-day activities while driving business growth and profitability. The manager oversees all aspects of restaurant operations, including the recruitment, training, and supervision of a motivated team committed to delivering superior guest experiences. Key responsibilities include fostering a positive work environment, ensuring compliance with all labor and health regulations, and acting with integrity and professionalism in interactions with staff, customers, and corporate management. The ideal candidate will demonstrate strong leadership, effective communication skills, and the ability to manage multiple tasks efficiently under pressure.

This role offers a clear pathway for career advancement, with opportunities for full-time and higher management roles for outstanding performers. Although previous managerial experience is preferred, it is not mandatory; however, experience in the fast food or quick service restaurant industry is essential. The role demands excellent customer service skills, financial literacy, and analytical capabilities to understand and optimize the store's performance. The Restaurant Manager must also be physically capable of handling certain physical tasks, such as lifting up to 50 pounds, and must have access to reliable transportation. A valid driver's license and a clean background check are prerequisites, ensuring the candidate can meet the operational demands and uphold the company's standards. Overall, the Restaurant Manager position is a vital role that contributes directly to the continued growth and success of the Dunkin Donuts franchise, making it an exciting and rewarding career opportunity.

Job Requirements

  • Access to a vehicle and a valid driver's license required
  • Ability to lift 50 lbs
  • Must submit to a background check
  • Relevant experience in fast food or quick service industry
  • Strong interpersonal skills
  • Basic knowledge of financial management
  • Must be able to work flexible hours

Job Qualifications

  • Previous managerial experience preferred
  • Previous fast food or quick service restaurant experience required
  • Top-notch customer service skills
  • Strong verbal and written communication skills
  • Excellent leadership skills
  • Ability to work well under pressure and multitask
  • Financial literacy and analytical/problem solving skills

Job Duties

  • Drive sales and profitability through effective execution of the business plan
  • Create a positive working environment by fostering teamwork through effective training and communication
  • Conduct professional interactions with customers, team members, and corporate management
  • Adhere to all state and federal labor and health laws and uphold company policies
  • Work with integrity, honesty, and accountability in all situations
  • Manage hiring, training, and supervision of employees
  • Oversee financial performance and operational efficiency of the restaurant

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef