Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,000.00 - $70,000.00
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Work Schedule

Rotating Shifts
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
retirement plans
Flexible work schedule
Professional development opportunities

Job Description

The hiring establishment is a distinguished hotel known for its dedication to providing exceptional hospitality experiences. This hotel operates 24 hours a day, 7 days a week, ensuring continuous service and high operational standards to meet the needs of a diverse clientele. As a full-service hotel, it offers a variety of food and beverage outlets, each maintained with rigorous quality standards to deliver outstanding guest service. The establishment prides itself on creating a welcoming atmosphere for guests, supported by a cohesive and professional team of associates committed to excellence. It fosters a positive working environment that encourages collaboration, efficiency, and a guest-first approach across all departments.

The Food and Beverage Manager role is a pivotal leadership position within this busy hotel, responsible for overseeing and administering all food and beverage outlets to maintain and elevate their standards. This position demands a dynamic individual who thrives in a fast-paced environment and possesses a comprehensive understanding of food and beverage operations. The manager ensures that each guest receives an outstanding experience by fostering a guest-friendly environment that involves acknowledging every guest, maintaining high-quality product standards, and demonstrating thorough knowledge of the services offered. This role requires managing day-to-day operations, including the analysis of financial statements, monitoring labor costs, and ensuring compliance with health and safety standards.

Aside from operational responsibilities, the Food and Beverage Manager plays an active role in planning and executing hotel-sponsored events, managing schedules, and overseeing payroll for food and beverage staff. They also serve as the manager on duty when required, demonstrating leadership and effective decision-making skills during busy periods. The manager is responsible for ensuring that all team members consistently uphold brand standards and exhibit high levels of customer service. This includes organizing pre-shift meetings to communicate essential information such as daily specials and menu changes, as well as handling customer inquiries professionally.

The ideal candidate brings 2-3 years of leadership experience in the food and beverage or hotel industry along with a thorough knowledge of food outlet operations and liquor regulations. They must be skilled in navigating high-pressure situations with a calm and professional demeanor. Physical demands include the ability to stand and walk constantly, transport items weighing up to 30 pounds through crowded areas, and perform frequent bending and reaching. The role requires dedication to maintaining cleanliness and workplace safety while adhering strictly to company policies and procedures. This is an excellent opportunity for a motivated professional to contribute to a reputable hotel’s outstanding guest services and operational success, ensuring guests enjoy memorable dining experiences consistently. The employment type typically involves varying shifts to meet the hotel’s 24/7 operational demands, highlighting the need for flexibility and commitment to service excellence.

Job Requirements

  • Minimum 2-3 years food and beverage or hotel experience in a leadership role
  • Thorough knowledge of food outlet operations including food and beverage service techniques and guest interaction
  • Knowledge of state, federal, and corporate liquor regulations
  • Ability to work under pressure and handle stressful situations during busy periods
  • Ability to stand and walk constantly and transport up to 30 lbs through crowded areas
  • Ability to perform frequent bending, stooping, twisting, and reaching
  • Ability to operate food and beverage equipment
  • Willingness to work varying shifts due to 24/7 hotel operation

Job Qualifications

  • Thorough knowledge of food outlet operations including food and beverage, supervisory aspects, service techniques, and guest interaction
  • Knowledge of all state, federal, and corporate liquor regulations pertaining to serving alcoholic beverages
  • Ability to operate equipment such as a coffee maker
  • Minimum 2-3 years F&B or hotel experience in a leadership role

Job Duties

  • Ensures that each guest receives outstanding guest service by providing a guest friendly environment which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge, and all other components of guest service
  • Maintains a favorable working relationship with all company associates to foster and promote a positive working environment
  • Work in a fast-paced and customer service oriented environment, perform duties under pressure and meet deadlines in a timely manner
  • Attend BEO, staff, and department meetings
  • Analyze and monitor day-to-day operation reports, monthly and yearly financial statements, and labor costs
  • Perform special projects as assigned by GM and/or F&B Director
  • Handle planning and execution of hotel sponsored events as required
  • Taste food and beverage products from all areas to ensure quality and consistency
  • Market ideas and promotions in the department
  • Monitor F&B POS systems
  • Act as manager on duty when required
  • Effectively control the flow of customers and the interaction between the front and back of house throughout service
  • Ensure team members consistently maintain brand standards and high levels of customer service
  • Handle all customer inquires in an appropriate and professional manner
  • Maintain outlet scheduling and payroll
  • Organize and conduct pre-shift meetings communicating pertinent information to the staff such as house count, daily specials, and menu changes
  • Ensure cleanliness and workplace safety in the department
  • Adhere to all company policies and procedures
  • Perform any related duties as requested by manager

Job Criteria

Experience

Mid Level (3-7 years)


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