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Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $38,800.00 - $54,800.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Paid Time Off
Dental Insurance
Vision Insurance
Retirement Plan
Employee Discounts
Professional development opportunities

Job Description

Our company is a leading restaurant brand committed to delivering exceptional dining experiences through quality food, attentive service, and a welcoming atmosphere. As a restaurant operator, we pride ourselves on maintaining high standards in food safety, cleanliness, and operational efficiency while fostering a positive and inclusive work environment. We recognize the importance of strong leadership to maintain these standards and to continue enhancing guest satisfaction and overall business growth.

The role of Restaurant Manager is pivotal in overseeing the restaurant's day-to-day operations and ensuring a successful shift for the entire team. This position supports the management team by assisting in staffing, training, and supervising hourly associates, while managing operational procedures to align with company policies and regulatory requirements. The Restaurant Manager drives financial performance by monitoring costs, controlling inventory, and ensuring sales targets are met. Additionally, the Restaurant Manager promotes a culture of continuous improvement and customer service excellence by addressing guest concerns promptly and effectively.

This role requires a hands-on leader who can balance multiple responsibilities such as maintaining quality standards in food preparation and service, overseeing compliance with health and safety regulations, and managing all administrative tasks including payroll and scheduling. The Restaurant Manager also collaborates closely with corporate support staff and vendors to ensure smooth operations and maintains clear communication channels throughout the organization. The ideal candidate will possess solid knowledge of restaurant operations, exceptional interpersonal skills, and a proactive approach to solving challenges.

Supervising a team of up to 15 hourly employees during shifts, the Restaurant Manager acts as a mentor and coach, fostering team development through training and performance evaluations. They are integral to recruitment efforts, assisting with hiring processes, orientation, and continuous skills development. With a focus on both operational excellence and team leadership, this position offers opportunities for career growth within the company.

Our restaurant values diversity and equal opportunity. We maintain a work environment that is respectful, supportive, and engaging, ensuring compliance with all local, state, and federal labor laws. This full-time role requires candidates to be flexible, organized, and service-driven, with the ability to adapt quickly to business needs and changing priorities. The Restaurant Manager is expected to have a background in restaurant operations with at least two years of experience, strong communication skills, and the ability to effectively manage financial aspects of the business.

This position offers competitive compensation along with benefits such as health insurance, paid time off, and opportunities for professional development. We encourage candidates who are passionate about hospitality and leadership to apply and become part of our dynamic team, contributing to our ongoing success and positive guest experiences.

Job Requirements

  • High school diploma or equivalent
  • preferred associates degree in business administration or hospitality
  • minimum of 2 years experience in restaurant environment for external candidates
  • good knowledge of brand's operating procedures for internal candidates
  • ability to communicate effectively in English
  • capacity to prioritize and solve problems
  • compliance with federal, state and local laws
  • successful background and drug screening
  • strong customer service skills
  • basic computer competency

Job Qualifications

  • Associates degree in business administration or hospitality preferred
  • high school degree or equivalent required
  • capable of adapting to business needs and solving problems quickly and efficiently
  • ability to prioritize multiple tasks and exercise sound judgment
  • has a functional understanding of profit and loss statements, costs controls, and restaurant operations
  • demonstrates stamina, focus, compliance, and service-driven abilities while managing their shift
  • external candidates should have a minimum of 2 years working in a restaurant environment, showing career progression and verifiable results
  • internal candidates should have a good record of achieving results and have an above average knowledge of the brand's operating procedures and standards
  • ability to comfortably speak, write and comprehend English in a business setting
  • successful completion of a background and drug screening
  • must have good written and oral communication skills
  • must have good customer service skills
  • must be able to perceive and react to the needs of others
  • must be organized, flexible and able to deal with various personalities
  • basic computer skills
  • excel preferred

Job Duties

  • Assist the management team in staffing of the restaurant and daily operational and procedural activities to help ensure the efficient operation of the restaurant in accordance with company policy and the respective state and federal laws
  • Supervise and direct staff (hourly team members) to assure guests are treated promptly and courteously
  • products are prepared as specified in both quality and quantity and the restaurant is maintained properly
  • adherence to all standards for food safety and sanitation to insure restaurant to be maintained in clean and attractive manner
  • Assist in the recruitment, hiring, orientation, and training for hourly team members
  • evaluates the performance, recommends and submits wage increases for hourly team members
  • initiate disciplinary action and/or termination for hourly team members
  • Utilize all company-training tools to provide hourly team members with training in all aspects of the restaurant operation
  • Assist the management team in maintaining restaurant equipment and facility per company guidelines
  • contacts Division Leader to inform about needed repairs to equipment in restaurant
  • Performs regular administrative tasks including: new hire paperwork, all actions related to payroll (terminations, leave of absence, transfers, vacations, etc.), inventory ordering, register and safe audits, deposit of company funds, proper accounting of restaurant funds, hourly employee schedules, management schedules, reporting all guest and employee accidents
  • Investigates, resolves and responds to guest complaints
  • Attend regularly scheduled store, market and company meetings, training sessions and stay current with all federal, state and local certifications
  • Assist the GM with planning and implementation of local store marketing activities to promote products and services
  • Ensures proper execution of all accounting functions and complies with internal audit guidelines
  • Other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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