Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
workplace diversity and inclusion

Job Description

Maggiano's is a renowned Italian-American restaurant that prides itself on transforming dining into a memorable experience through its scratch-made Italian classics and warm, family-style hospitality. Rooted in the rich tradition of 1940s Little Italy dinner houses, Maggiano's offers an atmosphere of approachable elegance that blends timeless recipes with quality ingredients and genuine care. This dedication has made Maggiano's a preferred destination for celebrating life’s most meaningful occasions like anniversaries and graduations, as well as everyday dinners that create lasting memories for families and friends. The brand's emphasis on genuine hospitality and culinary craft sets it apart in the restaurant industry, making it a beloved name among guests and a coveted workplace for passionate professionals.

The Restaurant Manager role at Maggiano's is pivotal in maintaining this tradition of excellence. As the leader of the shift, the Restaurant Manager is responsible for directing team performance, ensuring guest satisfaction, and overseeing the smooth operation of the restaurant from opening to closing. This role uniquely balances the art of hospitality with the practical demands of business management, as managers coach and develop their teams to provide exceptional service while also managing financial and operational targets. The position is suited for dynamic leaders who excel in a high-energy environment and are passionate about nurturing talent and fostering growth among team members. Maggiano's commitment to investing in its managers is evident in its structured development programs and real career advancement opportunities, encouraging individuals to grow into senior leadership roles. Success as a Restaurant Manager at Maggiano's not only means contributing to a beloved dining experience but also unlocking pathways to a rewarding career within a supportive and vibrant workplace culture. This role requires a combination of leadership, operational expertise, and a heartfelt dedication to hospitality, ensuring every guest enjoys an unforgettable Italian-American dining experience at Maggiano's.

Job Requirements

  • 2+ years as a manager in a full-service restaurant
  • Commitment to maintaining health guidelines to ensure the safety of customers and teammates
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Capability to perform essential job functions in a dynamic and sometimes fast-paced restaurant environment
  • Ability to lift and transport items weighing up to 30 lbs with or without reasonable accommodation

Job Qualifications

  • 2+ years of management experience in a full-service restaurant
  • Strong leadership skills with a passion for developing people
  • Solid understanding of restaurant financials and operational systems
  • Commitment to hospitality and creating exceptional guest experiences
  • Flexibility to work evenings, weekends, and holidays as needed
  • Ability to perform essential job functions in a dynamic restaurant environment
  • Capability to move throughout the restaurant, retrieve items from shelves and storage areas, and transport supplies weighing up to 30 lbs

Job Duties

  • Lead shifts with a focus on guest experience, team performance, and operational excellence
  • Coach, train, and develop front-of-house and back-of-house teammates
  • Monitor food quality, presentation, and service standards throughout each shift
  • Manage labor, inventory, and cost controls to meet financial goals
  • Resolve guest concerns with professionalism and genuine care
  • Uphold health, safety, and sanitation standards in compliance with regulations
  • Foster a positive, team-oriented work environment that reflects Maggiano's culture
  • Partner with leadership to execute restaurant initiatives and drive results

Job Criteria

Experience

Mid Level (3-7 years)


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