Restaurant Manager

This job posting is for a restaurant manager position at a Jack in the Box restaurant that is owned and operated by an independent franchisee, not Jack in the Box Inc. The independent franchisee is responsible for all employment-related matters in the restaurant, including hiring, firing, discipline, wages, supervision, staffing, and scheduling. Therefore, if hired, the employee will be working directly for the franchisee, which manages and controls all aspects of employment and operations in this restaurant. Jack in the Box is a well-established fast-food restaurant chain known for its quality food and quick service.

The restaurant manager role is an essential leadership position responsible for overseeing the overall operations of the restaurant. The manager leads and trains the entire restaurant staff to consistently deliver an exceptional guest experience. This includes ensuring the quality of food and excellent customer service, as well as maintaining a clean and safe restaurant environment. The job demands a hands-on leader who is passionate about customer service, builds sales and profitability, ensures compliance with company policies and regulatory requirements, and motivates the team to achieve high performance.

This position offers an hourly wage between $22 and $27, with the potential to earn an annual bonus of up to $8,000. Additionally, employees receive paid holidays on Christmas Day, Thanksgiving Day, and the Fourth of July. Comprehensive benefits include medical, dental, and vision insurance, as well as a 401(k) plan for eligible employees. The restaurant also offers an employee meal discount of 100% up to $10 during shifts.

The restaurant manager is expected to set a strong example in customer service by maintaining visibility on the floor and interacting frequently with guests. They must foster a "guest comes first" attitude among all staff while being courteous, friendly, and positive. Timeliness, accuracy, and high standards for food orders are emphasized. The manager must respond to guest concerns promptly and professionally to ensure a positive resolution.

Internally, the manager is responsible for building a motivated restaurant team. Creating a friendly, fun, clean, and safe work environment is crucial. Respectful treatment of employees is a priority, and the manager should inspire and motivate staff, promote effective communication, and recognize good job performance. The role involves recruiting, selecting, training, developing, and evaluating restaurant employees. Proper scheduling to meet business needs and adherence to company policies are key.

The manager also focuses on employee growth by identifying and developing internal candidates for leadership roles such as Team Leader and Assistant Manager. Maintaining high cleanliness standards following Jack in the Box procedures both inside and outside the restaurant is part of daily responsibilities.

Operationally, the restaurant manager uses management information tools to analyze restaurant performance, focusing on increasing sales and maximizing profitability. The role requires monitoring costs to stay within budgetary goals while maintaining service quality.

Overall, this role is ideal for a proactive, organized, and ethical leader with excellent interpersonal skills who can work a minimum of 45 hours per week, including weekends and holidays, to meet the needs of a busy fast-food restaurant environment.