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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k)
Training and Development
employee recognition programs
Job Description
Jack in the Box Inc. is a renowned quick-service restaurant chain known for its innovative menu, exceptional customer service, and commitment to quality. Established decades ago, the company has grown into a respected brand that emphasizes employee development and operational excellence. Jack in the Box prides itself on creating a fun, safe, and employee-friendly work environment while delivering exceptional dining experiences that meet stringent safety and food quality standards. As an organization, Jack in the Box invests heavily in training, coaching, and developing its employees, fostering a culture aligned with its Service Profit Chain (SPC) and Brand Promise. The company... Show More
Job Requirements
- Must be at least 18 years old
- complete Restaurant Manager training classes
- ServSafe certification
- ability to speak, read, and write effectively in English
- excellent interpersonal skills
- ability to perform basic math functions
- proven analytical skills
- good organization and planning skills
- self-starter with initiative
- proficient in personal computer use
- valid driver’s license and insurance
- ability to stand and walk 85%-95% of shift
- ability to lift and carry 10-65 lbs
- ability to operate restaurant equipment
- willingness to travel to other locations as required
Job Qualifications
- High school diploma required for internal promotion
- working toward AA or BA/BS preferred
- AA degree acceptable for external recruitment
- BA/BS in Business or related field preferred for external candidates
- minimum of 1 year experience as Associate Manager or 2 years as First Assistant Manager for internal promotion
- minimum of 3 years managing a service concept with full P&L responsibility for external candidates
- must be 100% certified in all workstations
- ServSafe certification required
- excellent interpersonal and communication skills
- strong analytical and organizational skills
- proficiency with computers and software applications
- valid driver’s license and insurance
- ability to perform basic math
- demonstrates integrity and ethical behavior
Job Duties
- Recruit, select, train, develop, and evaluate restaurant employees
- monitor staffing levels and ensure training adherence
- develop internal candidates for management positions
- execute the Service Profit Chain and Brand Promise
- maintain a fun, clean, and safe restaurant environment
- motivate and recognize employees
- manage restaurant daily operations to ensure guest service excellence
- respond to guest concerns promptly and professionally
- uphold food safety and quality standards
- analyze operational and financial performance data
- implement action plans for sales and profit growth
- ensure compliance with policies, procedures, and regulatory requirements
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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