Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $40,200.00 - $56,700.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
performance bonuses
Professional development opportunities

Job Description

Rock'n Dough is a vibrant and dynamic restaurant renowned for delivering Epic Flavors, Unforgettable Vibes, and Headliner Hospitality to its guests. Located in Memphis, TN, Rock'n Dough has carved out a unique place in the local dining scene by blending exceptional food quality with an exciting and welcoming atmosphere. As a company, it values high standards, passionate service, and a lively, energetic culture that resonates with both staff and customers alike. The establishment prides itself on offering a memorable dining experience that leaves a lasting impression, thriving on the notion that dining out should be an event filled with joy, satisfaction, and connection.

The Restaurant Manager role at Rock'n Dough is a full-time, on-site position based in Memphis, designed for an enthusiastic and capable leader ready to take charge of daily restaurant operations. This role is pivotal to the restaurant's success, requiring a hands-on manager who leads with confidence and inspires a team to consistently exceed guest expectations. You will be instrumental in fostering a culture of excellence, ensuring the delivery of high-quality food and service, and maintaining a positive environment both for customers and employees. With responsibilities ranging from coaching and developing team members to overseeing scheduling and quality control, the manager embodies the spirit and standards of Rock'n Dough. This is not just a job; it is a leadership opportunity to contribute significantly to the restaurant’s continued growth and reputation in the community. The position emphasizes ownership, strong operational instincts, and the ability to maintain a high-energy, high-bar environment where teamwork and outstanding hospitality are at the forefront. The ideal candidate will confidently manage operational challenges, nurture staff potential, and uphold the restaurant’s commitment to epic flavors, unforgettable vibes, and exemplary hospitality every day.

Job Requirements

  • high school diploma or equivalent
  • minimum 2 years of restaurant management experience
  • strong leadership and interpersonal skills
  • ability to work under pressure in a fast-paced environment
  • flexible availability including nights, weekends, and holidays
  • excellent problem-solving abilities
  • customer-focused mindset

Job Qualifications

  • strong skills in customer satisfaction and customer service
  • experience with hiring, training, and team management
  • excellent communication skills
  • knowledge of food and beverage operations
  • organizational and problem-solving skills
  • prior experience in restaurant management preferred
  • availability to work flexible schedule including weekends, evenings, and holidays

Job Duties

  • Oversee daily restaurant operations
  • coach and develop restaurant staff
  • maintain high customer satisfaction
  • manage scheduling and employee shifts
  • hire, train, and motivate new employees
  • ensure food quality meets standards
  • handle customer inquiries and concerns
  • contribute to business growth through effective team leadership and communication

Job Criteria

Experience

Mid Level (3-7 years)


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