Restaurant Manager

KFC of Polly's is a well-established fast-food restaurant known for delivering high-quality fried chicken and excellent customer service, operating under the trusted KFC brand. We are committed to serving our communities by providing a warm, friendly atmosphere combined with exceptional food quality and a strong focus on customer satisfaction. As a part of a renowned global chain, KFC of Polly's maintains strict adherence to operational standards and continually seeks to improve every facet of our service from kitchen operations to front-of-the-house management. Our goal is to uphold the KFC legacy with an emphasis on accountability, ownership, and consistent excellence. We take pride in our dedicated teams, the innovative approach to franchise management, and our commitment to community involvement and brand integrity.

The General Manager at KFC of Polly's plays a crucial leadership role and is pivotal in steering a single store's operations towards success. This full-time management position is responsible for overseeing all components of the store's operation including workforce planning, staff recruitment, training and coaching, and adherence to company policies. The General Manager manages both the front and heart of the house to ensure optimal guest experiences are delivered daily. Additionally, the role requires management of finances, including profit and loss forecasting, budget management, and cost control initiatives to boost store profitability. This role also includes community outreach and local marketing strategies aimed at growing sales and strengthening customer loyalty.

The General Manager must demonstrate dynamic people management skills to motivate, develop, and retain staff, ensuring a high-functioning team environment that aligns with KFC and Polly's corporate standards. Beyond staff management, this role involves maintaining stringent operational compliance including safety, sanitation, and regulatory standards to safeguard team members, guests, and assets. Also essential is exceptional communication with upper management, reporting on store performance, and tackling issues proactively.

Working as a General Manager at KFC of Polly's offers an opportunity to shine in a fast-paced, customer-centric environment where leadership and operational expertise are deeply valued. We seek candidates who thrive under pressure, lead by example, and are passionate about creating exceptional guest experiences. This role routinely involves working during peak dinner hours, weekends, holidays, and variable schedules to meet business needs. An attractive compensation package including bonuses is available for the successful candidate who will help uphold the KFC promise by delivering fresh, friendly, and above-and-beyond service every day.