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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
competitive salary
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career growth opportunities
supportive work environment
Job Description
First Watch is the fastest growing breakfast, brunch, and lunch restaurant concept in the United States, with over 400 locations nationwide. The brand is renowned for its commitment to quality food, exceptional service, and a warm, welcoming atmosphere that makes it a preferred daytime dining destination. Capstone Concepts is the proud franchisee of 11 First Watch locations across Tennessee and Asheville, North Carolina, and continues to expand with new locations planned for the near future. The company prides itself on fostering a family-like culture, valuing each team member, and providing an opportunity-rich environment that encourages personal and professional growth. With... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in restaurant management or supervisory role
- strong leadership skills
- excellent communication abilities
- knowledge of food safety and sanitation
- ability to handle customer feedback and resolve issues
- proficiency in managing finances and meeting sales goals
- availability to work flexible hours including weekends
- commitment to maintaining cleanliness and operational standards
Job Qualifications
- experience in restaurant management or food service industry
- strong leadership and team development skills
- excellent communication and interpersonal abilities
- knowledge of food safety and sanitation standards
- ability to manage financial performance and meet sales targets
- commitment to customer service excellence
- high school diploma or equivalent
- ability to work flexible hours including weekends and holidays
Job Duties
- support the mission, vision, and values of First Watch Restaurants
- provide management coverage and direct supervision of operations in an individual restaurant
- exercise basic shift-to-shift financial control to meet the restaurant sales, revenue, and profitability goals
- meet or exceed period budget and profitability goals
- provide hands-on leadership when working in unit
- work all positions and provide team feedback daily
- provide efficient and professional service to meet or exceed customer expectations
- respond to customer feedback and handle customer concerns/needs
- ensure all policies, procedures, and training for team members are being followed
- participate in certification of team members
- develop Black Hat and Black Apron team members
- set standards so the restaurant maintains the highest level of cleanliness
- participate in bi-weekly manager meeting to set and enforce standards
- ensure all team members follow Capstone Concepts’ uniform standard
- supervise food handling procedures and operational processes
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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