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Restaurant Manager

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Salary
Range $65,000.00 - $75,000.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
performance bonuses
Paid Time Off
employee dining discounts
401(k)

Job Description

THE ONE GROUP is a renowned global leader in the vibe dining industry, recognized for its commitment to delivering exceptional dining experiences that combine innovative cuisine with an energetic and dynamic atmosphere. With a portfolio of vibrant and stylish restaurants, THE ONE GROUP has successfully cultivated a brand that appeals to discerning diners seeking not just a meal but an engaging, memorable social experience. The company operates with a clear dedication to quality, service excellence, and hospitality innovation, making it a sought-after employer in the hospitality sector.

As a Restaurant Manager at THE ONE GROUP, you will take on a critical leadership role that involves overseeing every aspect of the restaurant’s operations. This full-time position offers competitive compensation, including up to 10% of the base salary in performance-based bonuses, reflecting the company’s commitment to rewarding excellence. In this role, you will be responsible for managing both the front-of-house and back-of-house teams to ensure a seamless and elevated dining experience for every guest. Your leadership will play a pivotal part in maintaining THE ONE GROUP's high standards of service, operational efficiency, and brand integrity.

The Restaurant Manager will oversee daily restaurant operations, ensuring that service is not only efficient but also reflective of the company’s vibrant brand ethos. This includes managing vendor relationships, ensuring compliance with sanitation and safety regulations, and organizing staff shifts to optimize floor presence. A key component of the role is team development – recruiting, hiring, onboarding, and mentoring staff to foster a culture of excellence and collaboration. Performance management, including evaluations and feedback, will also be central to your responsibilities, helping to build a motivated and high-performing team.

Your role extends into the realm of guest satisfaction and brand development, where you will handle guest concerns with professionalism, uphold the restaurant’s brand image, and implement initiatives that bolster the local community presence. This might involve creative marketing efforts, social media engagement, and community partnerships designed to attract new patrons and enhance the overall guest experience.

From a financial perspective, you will monitor revenue and expenses closely, aiming to optimize profitability and operational efficiency. You will work alongside senior leadership to develop effective marketing and promotional strategies and manage inventory control and purchasing. Detailed reporting on financial performance will ensure transparency and continuous improvement.

The ONE GROUP offers a comprehensive benefits package that includes medical, dental, and vision insurance for full-time employees, in addition to voluntary insurance options, a 401(k) plan, employee dining discounts, paid time off, employee assistance programs, and commuter and dependent care benefits. The company also fosters career development and growth opportunities within an exciting and expanding global brand.

This role is ideal for someone with proven restaurant management experience, strong leadership and communication skills, financial acumen, and a passion for delivering exceptional guest experiences. If you are ready to make your mark in the hospitality industry and thrive in a dynamic, fast-paced environment, THE ONE GROUP invites you to join their team and grow your career with them.

Job Requirements

  • Bachelor’s degree in hospitality management business administration or a related field preferred
  • Minimum of 3 years experience in restaurant management or a similar leadership role
  • Excellent communication and interpersonal skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency with restaurant management software
  • Strong organizational and leadership abilities
  • Willingness to work flexible hours including evenings weekends and holidays

Job Qualifications

  • Proven leadership experience as a restaurant manager general manager or hospitality manager
  • Strong customer service background with a focus on guest experience and operational excellence
  • Extensive food and beverage knowledge with the ability to educate staff on menus and ingredients
  • Familiarity with restaurant management software such as OpenTable Avero POS systems
  • Strong leadership communication and problem-solving skills
  • Acute financial management skills with experience handling budgets and P and L reports

Job Duties

  • Oversee daily restaurant operations including front-of-house and back-of-house management
  • Maintain service excellence ensuring all guests receive an elevated and seamless dining experience
  • Monitor product quality vendor relationships and compliance with sanitation and safety regulations
  • Organize and supervise staff shifts ensuring optimal floor coverage
  • Implement and uphold company policies and hospitality standards
  • Recruit hire and onboard top talent to build and maintain a high-performance team
  • Train and mentor employees in customer service best practices and operational excellence
  • Conduct performance appraisals and provide constructive feedback to improve productivity
  • Foster team morale and motivation ensuring a collaborative and high-energy work environment
  • Deliver superior service and maximize customer satisfaction
  • Handle guest concerns with professionalism and efficiency ensuring positive resolutions
  • Uphold THE ONE GROUP’s brand image and develop initiatives to enhance its local presence
  • Promote the brand through word-of-mouth marketing restaurant events and local partnerships
  • Recommend creative ways to attract new guests including social media engagement and promotions
  • Monitor restaurant revenue and expenses ensuring profitability and cost control
  • Identify areas to optimize sales reduce waste and improve overall financial performance
  • Work with leadership to develop marketing and promotional strategies to increase guest traffic
  • Create detailed reports on weekly monthly and annual revenues and expenses
  • Maintain oversight of inventory and ensure effective purchasing strategies

Job Criteria

Experience

Mid Level (3-7 years)


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