Restaurant Manager

Hooters of America LLC is a well-known American restaurant chain recognized for its unique dining experience featuring a vibrant and fun atmosphere, quality food, and friendly service. Established with a focus on hospitality and entertainment, Hooters has grown to operate over 450 restaurants worldwide. The Wilmington location is part of this iconic brand, serving a wide fan base that appreciates the combination of great food, exceptional customer service, and a lively social environment. Hooters is known for its famous wings, cold beer, and an energetic vibe sustained by its well-trained staff, including the world-famous Hooters Girls who bring warmth and enthusiasm to the guest experience.

The Restaurant Manager role at Hooters of Wilmington plays a crucial part in maintaining and elevating the brand’s high standards of service, safety, atmosphere, and operational efficiency. The position requires a dynamic individual responsible for managing multiple aspects of restaurant operations including hospitality, customer satisfaction, safety, cleanliness, and drink presentation. The Restaurant Manager works closely with the General Manager to ensure the business runs smoothly and aligns with company policies and standards.

Key responsibilities include overseeing vendor relationships to guarantee proper compensation and service quality, selecting and supporting both front of house and back of house employees, and focusing on team development to maximize employee performance and guest satisfaction. The role also involves significant administrative tasks such as payroll, human resources coordination, marketing efforts, and financial reporting.

Hooters emphasizes core values represented by the acronym SERVE: Show You Care, Elevate the Spirit, Respect Everyone, Value Feedback, and Exceed Expectations. These values guide the restaurant management in delivering memorable guest experiences and fostering a positive work environment. The ideal Restaurant Manager embraces these principles and strives to build sales, increase profits, and maintain the iconic image of the Hooters brand.

Moreover, the role involves strategic planning and execution to meet financial targets, inventory control, and managing the overall physical facility including food safety, sanitation, security, and cleanliness standards.

Candidates passionate about food, people, and fun will find this role rewarding, backed by a comprehensive paid training program designed to equip managers with the skills necessary to excel and grow within the Hooters organization. This leadership position offers opportunities for career development and the chance to be part of a vibrant, supportive team in a fast-paced, challenging hospitality environment.

At Hooters of Wilmington, you will be at the forefront of delivering a unique dining experience by managing performance, leading hiring efforts, conducting effective coaching, and driving training programs that build a motivated and efficient team. If you are driven by customer service excellence and operational success, this role offers a great platform to showcase your leadership abilities while contributing to the ongoing success of the Hooters brand.