Dunkin' logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive salary
performance-based bonuses
Paid Time Off
flexible scheduling
Health Insurance
Dental Insurance
Vision Insurance
Employee Discounts
recognition programs
Discounted tuition
Opportunities for advancement

Job Description

Dunkin' is a renowned global brand known for its commitment to delivering great beverages, delicious food, and creating meaningful moments for its customers. With a legacy of serving high-quality coffee and food items, Dunkin' has established itself as a favorite destination for people looking to start their day with energy and positivity. The company prides itself on creating an engaging and supportive work environment where employees can grow both personally and professionally. As a leader in the quick-service restaurant (QSR) industry, Dunkin' emphasizes teamwork, customer satisfaction, and operational excellence across its many locations worldwide.

We are currently seeking a passionate, driven, and energetic individual to join our team as a Restaurant Manager. This role is essential to maintaining the high standards and dynamic atmosphere Dunkin' is known for. As a Restaurant Manager, you will be the heartbeat of the store, ensuring smooth daily operations and fostering an environment where both employees and customers feel valued and appreciated. This full-time position offers a competitive salary complemented by performance-based bonuses, reflecting the importance of leadership and results in this role.

The responsibilities of this role extend beyond day-to-day management. You will lead and motivate a high-performing team to consistently deliver exceptional guest experiences. Your leadership will directly impact sales and profitability through effective cost control measures and marketing initiatives. Managing inventories, scheduling, and cash handling are critical aspects of ensuring the store runs efficiently and meets brand expectations. In addition to operational duties, you will be responsible for recruiting, training, and developing team members, helping them achieve growth and success. Dunkin' acknowledges the value of a positive, inclusive, and fun work environment and expects the Restaurant Manager to cultivate this culture within the store.

The ideal candidate will bring 1-3 years of restaurant or retail management experience, with QSR experience being particularly advantageous. Strong leadership and communication skills are essential, along with excellent organizational abilities. A hands-on, can-do attitude paired with a passion for customer service will set a candidate apart. Flexibility in working hours, including weekends and holidays, is necessary to meet the demands of the fast-paced environment of the foodservice industry.

Joining Dunkin' means becoming part of a brand that fuels the world with coffee and positivity. In addition to a rewarding leadership role, employees enjoy numerous perks and benefits such as paid time off, flexible scheduling, health, dental, and vision insurance options, employee discounts, recognition programs, and discounted tuition for the employee and their family through Southern New Hampshire University (SNHU). Furthermore, with Dunkin's growth trajectory, there are abundant opportunities for advancement within the company, making this a promising career path for motivated individuals eager to elevate their leadership skills and contribute to a loved and trusted brand.

Job Requirements

  • 1-3 years of restaurant or retail management experience
  • strong leadership skills
  • excellent communication skills
  • strong organizational abilities
  • ability to work flexible hours including weekends and holidays
  • hands-on, can-do attitude
  • passion for customer service

Job Qualifications

  • 1-3 years of restaurant or retail management experience
  • strong leadership skills
  • excellent communication skills
  • strong organizational abilities
  • experience in QSR is a plus
  • passion for customer service
  • ability to work flexible hours including weekends and holidays

Job Duties

  • Leading and motivating a high-performing team to deliver exceptional guest experiences
  • managing daily operations including inventory, scheduling, and cash handling
  • ensuring compliance with food safety, sanitation, and brand standards
  • driving sales and profitability through effective cost control and marketing initiatives
  • recruiting, training, and developing team members for growth and success
  • creating a positive, inclusive, and fun work environment

Job Criteria

Experience

Mid Level (3-7 years)


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