Restaurant Manager

Torrance, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $21.00 - $24.00

Work Schedule

Flexible

Weekend Shifts

Benefits

bonus

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and Development

flexible scheduling

Job Description

KFC of Polly's is a well-established fast-food restaurant known for its delicious fried chicken and commitment to quality service. As part of a reputable brand, Polly's KFC stores uphold high standards in food preparation, customer service, and operational excellence. The chain is dedicated to delivering a memorable dining experience that balances speed, quality, and friendliness. Serving a diverse clientele, Polly's KFC consistently aims to exceed customer expectations through innovation, community involvement, and a passionate team-oriented environment. Employment with Polly’s KFC offers dynamic opportunities for growth within the restaurant industry, focusing on leadership development, operational management, and customer satisfaction.

The Ge... Show More

Job Requirements

Minimum high school diploma or equivalent
1 to 5 years related supervisory experience
Valid driver’s license and auto insurance
Knowledge of store operations, scheduling, cost control and inventory policies
Basic computer proficiency with POS and Microsoft Office
Food preparation skills
Up-to-date food safety and health code compliance
Customer service skills
Ability to work independently or in a team
Completion of management training program (MIT)

Job Qualifications

Minimum high school diploma or equivalent
1 to 5 years of supervisory experience in restaurant or related management role
Strong knowledge of store operations and management principles including scheduling, cost control and inventory management
Basic computer skills including POS systems and Microsoft Office
Up-to-date knowledge of food safety and health regulations
Proven food preparation skills relevant to the restaurant business
Excellent customer service and interpersonal skills
Ability to work independently and as part of a team
Completion of company management development training (MIT program) is preferred
Valid driver’s license and proof of auto insurance
Effective leadership and team development capabilities

Job Duties

Deliver high quality results through workforce planning including recruitment, selection, onboarding, education and coaching
Manage store operations through application of policies, service standards and continual improvement of procedures
Demonstrate effective leadership and efficient labor/team member management including scheduling, monitoring and enforcing policies
Support team building through rapport, coaching, delegation and development
Develop and hold management staff accountable for team and company objectives
Support management-level staff with leadership, training and business knowledge growth
Build relationships with guests by monitoring and improving food, beverage and service offerings
Uphold cash handling policies ensuring proper cash management and accountability
Lead store to achieve targets through optimizing production, quality guest-service standards and productivity
Align store operations with strategic forecasts, budgets and financial controls
Drive brand initiatives and local marketing programs to retain and attract business
Develop and implement strategies to increase store sales
Adhere to service level standards to control costs including labor, food, beverage and utilities
Manage P&L responsibility including sales forecasting and profit control
Oversee cash control, security, inventory control and take corrective actions
Estimate food and beverage costs, coordinate provisioning and purchasing
Control waste through proper portion control and inventory monitoring
Ensure timely completion of financial, invoice, audit and payroll duties
Maintain compliance with operational standards, laws and regulations
Enforce proper security procedures to protect team, guests and assets
Certify sanitary standards and maintenance for regulatory compliance
Ensure a safe environment minimizing accident and injury risks
Maintain communication with Area Director and act on issues or corrective needs
Provide coaching and timely feedback to motivate and direct team
Work with Human Resources on attendance, counseling, conflict resolution and discipline
Comply with wage and hour laws and work required shifts including varied hours, weekends, holidays and closing shifts
Participate in management development training programs

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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