Restaurant Manager

Frisco, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Rotating Shifts

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Training and Development

performance bonuses

Retirement Plan

Job Description

Twin Peaks is a well-established restaurant and sports bar chain known for its unique lodge-inspired atmosphere, exceptional hospitality, and consistently high-quality food and beverage offerings. Renowned for creating an inviting ambiance where guests can enjoy a distinctive dining experience, Twin Peaks combines rustic charm with impeccable service to stand out in the competitive casual dining and sports bar market. Employing talented individuals who embody the spirit of hospitality, Twin Peaks focuses on delivering memorable experiences that foster guest loyalty and community connection. As a high-volume establishment, it demands strong operational standards, rigorous management practices, and a commitment to quality in... Show More

Job Requirements

Must have leadership experience in high-volume restaurants and/or bars
ability to effectively communicate in the English language
ability to apply common sense and understanding to carry out simple and multi-step instructions
ability to deal with quickly changing situations with many variables
ability to mathematically compute proper change, employee checkouts, and bank deposits
must attend orientation and agree to policies and procedures
must attend and successfully complete Twin Peaks manager training program prior to unsupervised shifts
must successfully complete any required training in compliance with local and state regulations including food and/or alcohol service certifications
physical ability to stand for up to 10 hours, walk, use hands and fingers, talk and hear
ability to lift and/or move up to 40 pounds
ability to work in environments exposed to fumes, humidity, and noise
must maintain an atmosphere free from intimidation, discrimination, harassment, poor attitude, or poor work performance

Job Qualifications

Leadership experience in high-volume restaurants and/or bars
ability to effectively communicate in English
Spanish communication skills are a plus
ability to coach, teach, motivate, and counsel team members
knowledge of health and safety regulations
understanding of responsible alcohol service requirements
proficiency in cash handling and banking procedures
ability to manage inventory and scheduling
experience in recruitment and talent development
strong interpersonal and conflict resolution skills
familiarity with performance-based scheduling
commitment to upholding company policies and standards
ability to maintain a professional demeanor and serve as a role model
successful completion of Twin Peaks manager training program

Job Duties

Follow proper Twin Peaks Girl Audition Guidelines
uphold standards of cleanliness per Health Code and periodic Quality Assurance Checks
ensure that alcohol is always served responsibly and in accordance with the law
drive sales by working with all team members to execute excellent operations, local store marketing, and recruiting efforts
hold kitchen staff accountable to standards, safety, and sanitation guidelines
responsibly handle cash including assigning drawers, computing employee checkouts, and bank deposits
respectfully and properly handle all issues of alleged discrimination or harassment in accordance with policy
maintain an atmosphere free of intimidation, discrimination, harassment, poor attitude, or poor work performance
effectively coach and counsel
effectively teach, motivate, and coach all team members including kitchen crew and Twin Peaks Girls
proactively recruit and cast Twin Peaks Girls that meet or exceed the requirements in the Audition Guidelines
ensure that Steps of Service are followed at all times and motivate staff to provide P.E.A.K.S. service to every table
hold team members accountable to standards and correct standards not met including Image & Costume Guidelines
maintain organized and updated training schedules, programs and materials for new employees
effectively execute training and development programs including personal development
consistently manage the execution of Performance Based Scheduling
practice sound inventory control
dress and act professionally each day to set a good example for all employees

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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