Job Overview
Employment Type
Full-time
Compensation
Salary
Range $46,000.00 - $56,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
401K Matching
short term disability
long term disability
Paid Time Off
Paid training
Life insurance
Flexible spending account
Employee Referral Bonus
Site referral bonus
Scholarship Opportunities
flexible schedules
Employee assistance program
Employee Discounts
Annual apparel gifts
Job Description
TMart is one of the largest and fastest-growing Dunkin'/Baskin-Robbins franchise groups in the Wisconsin, Minnesota, and Michigan regions, owning over seventy locations with more in development. Dedicated to fostering strong leadership, TMart invests deeply in its management staff through a comprehensive and paid internal training program designed to develop knowledgeable and effective General Managers. This training spans about eight weeks and offers a structured pathway from Management Trainee to Certified General Manager, emphasizing thorough understanding of all restaurant positions, processes, and systems. TMart's franchise culture values fun, safety, and guest satisfaction, creating a thriving and supportive environment for both employees and customers.
The role of General Manager at TMart is foundational to the success and culture of each Dunkin'/Baskin-Robbins location. General Managers serve not only as supervisors but as leaders who cultivate an inspiring and motivating workplace. They are rigorously prepared to handle all facets of restaurant operations, from recruiting, mentoring, and coaching team members to maintaining stringent brand and food safety standards. The company’s compensation package includes a competitive base salary ranging from $46,000 to $56,000 annually for certified managers, with additional monthly and weekly bonuses based on performance metrics, as well as year-end bonuses exceeding $10,000 for top performers. Beyond financial rewards, TMart offers numerous benefits such as health, dental, and vision insurance, 401k plans with matching, disability coverage, paid time off, paid training, and much more. Certified General Managers also have exciting career advancement opportunities, including entry into multi-unit manager training programs and eligibility for scholarships.
TMart’s General Managers bear a wide range of responsibilities that ensure smooth operations and excellent guest experiences at their locations. This includes enforcing safety and sanitation protocols, executing brand standards uniformly, creating guest-focused restaurant culture, managing the hiring and training process, improving sales and profitability, and conducting detailed financial reporting including inventory management and scheduling. The role demands strong leadership skills, integrity, professionalism, and the ability to maintain a positive work environment. Candidates are expected to have experience in retail, restaurant, or hospitality leadership roles, possess excellent analytical and business acumen, and demonstrate strong communication and time management skills. TMart commits to thorough background checks to ensure safety and reliability. With its focus on training, employee development, competitive compensation, and career growth, TMart provides an exceptional platform for ambitious individuals ready to lead and grow within the Dunkin'/Baskin-Robbins family.
The role of General Manager at TMart is foundational to the success and culture of each Dunkin'/Baskin-Robbins location. General Managers serve not only as supervisors but as leaders who cultivate an inspiring and motivating workplace. They are rigorously prepared to handle all facets of restaurant operations, from recruiting, mentoring, and coaching team members to maintaining stringent brand and food safety standards. The company’s compensation package includes a competitive base salary ranging from $46,000 to $56,000 annually for certified managers, with additional monthly and weekly bonuses based on performance metrics, as well as year-end bonuses exceeding $10,000 for top performers. Beyond financial rewards, TMart offers numerous benefits such as health, dental, and vision insurance, 401k plans with matching, disability coverage, paid time off, paid training, and much more. Certified General Managers also have exciting career advancement opportunities, including entry into multi-unit manager training programs and eligibility for scholarships.
TMart’s General Managers bear a wide range of responsibilities that ensure smooth operations and excellent guest experiences at their locations. This includes enforcing safety and sanitation protocols, executing brand standards uniformly, creating guest-focused restaurant culture, managing the hiring and training process, improving sales and profitability, and conducting detailed financial reporting including inventory management and scheduling. The role demands strong leadership skills, integrity, professionalism, and the ability to maintain a positive work environment. Candidates are expected to have experience in retail, restaurant, or hospitality leadership roles, possess excellent analytical and business acumen, and demonstrate strong communication and time management skills. TMart commits to thorough background checks to ensure safety and reliability. With its focus on training, employee development, competitive compensation, and career growth, TMart provides an exceptional platform for ambitious individuals ready to lead and grow within the Dunkin'/Baskin-Robbins family.
Job Requirements
- High school diploma or equivalent
- Previous leadership experience in retail, restaurant or hospitality
- Ability to work in a fast-paced team environment
- Strong communication and interpersonal skills
- Availability to work flexible schedules including weekends and holidays
- Ability to complete thorough background check
- Ability to perform job duties of restaurant team members
Job Qualifications
- Previous leadership experience in retail, restaurant or hospitality
- Strong analytical skills and business acumen
- Ability to train and develop a team
- Guest-focused with ability to promote positive culture
- Excellent time-management and problem-solving skills
- Inspiring and motivating personality
- Demonstrates honesty, integrity, and professionalism
Job Duties
- Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
- Ensure brand standards, recipes and systems are prepared and executed correctly and consistently
- Create and maintain a guest-focused culture in the restaurant
- Recruit, hire, onboard and develop restaurant team members
- Coach restaurant team members to drive sales, improve profitability and guest satisfaction
- Review guest feedback results and implement action plans to drive improvement
- Execute new product rollouts including training, marketing and sampling
- Control costs to help maximize profitability
- Completion of regular restaurant inventory and financial reporting
- Completion of weekly schedule ensuring all shifts are staffed to meet guest demand and service standards
- Completion of vendor orders
- Conduct self-assessments and corresponding action plans
- Ensure restaurant budget is met as determined by Franchisee
- Communicates restaurant priorities, goals and results to restaurant team members
- Able to perform all responsibilities of restaurant team members
- Lead team meetings
- Deliver training to restaurant team members
- Plan, monitor, appraise and review employee performance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster


Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily

