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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $46,000.00 - $56,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
401K Matching
short term disability
long term disability
Paid Time Off
Paid training
Life insurance
Flexible spending account
Employee Referral Bonus
Site referral bonus
Scholarship Opportunities
flexible schedules
Employee assistance program
Employee Discounts
Annual apparel gifts
Job Description
TMart is one of the largest and fastest-growing Dunkin'/Baskin-Robbins franchise groups in the Wisconsin, Minnesota, and Michigan regions, owning over seventy locations with more in development. Dedicated to fostering strong leadership, TMart invests deeply in its management staff through a comprehensive and paid internal training program designed to develop knowledgeable and effective General Managers. This training spans about eight weeks and offers a structured pathway from Management Trainee to Certified General Manager, emphasizing thorough understanding of all restaurant positions, processes, and systems. TMart's franchise culture values fun, safety, and guest satisfaction, creating a thriving and supportive environment for both employees... Show More
Job Requirements
- High school diploma or equivalent
- Previous leadership experience in retail, restaurant or hospitality
- Ability to work in a fast-paced team environment
- Strong communication and interpersonal skills
- Availability to work flexible schedules including weekends and holidays
- Ability to complete thorough background check
- Ability to perform job duties of restaurant team members
Job Qualifications
- Previous leadership experience in retail, restaurant or hospitality
- Strong analytical skills and business acumen
- Ability to train and develop a team
- Guest-focused with ability to promote positive culture
- Excellent time-management and problem-solving skills
- Inspiring and motivating personality
- Demonstrates honesty, integrity, and professionalism
Job Duties
- Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
- Ensure brand standards, recipes and systems are prepared and executed correctly and consistently
- Create and maintain a guest-focused culture in the restaurant
- Recruit, hire, onboard and develop restaurant team members
- Coach restaurant team members to drive sales, improve profitability and guest satisfaction
- Review guest feedback results and implement action plans to drive improvement
- Execute new product rollouts including training, marketing and sampling
- Control costs to help maximize profitability
- Completion of regular restaurant inventory and financial reporting
- Completion of weekly schedule ensuring all shifts are staffed to meet guest demand and service standards
- Completion of vendor orders
- Conduct self-assessments and corresponding action plans
- Ensure restaurant budget is met as determined by Franchisee
- Communicates restaurant priorities, goals and results to restaurant team members
- Able to perform all responsibilities of restaurant team members
- Lead team meetings
- Deliver training to restaurant team members
- Plan, monitor, appraise and review employee performance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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