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Dunkin' logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

flexible schedule
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Safety bonus
Bonus Pay

Job Description

Dunkin' is a leading global brand recognized as America’s favorite all-day, everyday stop for coffee and baked goods since its founding in 1950. With over 13,100 locations in 41 countries, Dunkin' has established itself as a dominant force in the beverage and quick-service restaurant industry. The company is known for its wide selection of hot and iced regular, decaf, and flavored coffees, as well as popular baked goods such as donuts, bagels, and muffins. Dunkin' has earned a number one ranking for customer loyalty in the coffee category for 14 consecutive years according to Brand Keys. Headquartered in Canton, Massachusetts,... Show More

Job Requirements

  • At least 18 years of age where applicable
  • High school diploma or equivalent
  • Experience in restaurant retail or supervisory roles
  • Strong communication and leadership skills
  • Ability to manage financial metrics and sales goals
  • Knowledge of food safety and sanitation guidelines
  • Ability to work fulltime on-site

Job Qualifications

  • Fluent in English
  • Math and financial management skills
  • Restaurant retail or supervisory experience
  • At least 18 years of age where applicable
  • High school diploma or equivalent

Job Duties

  • Hire train and develop employees
  • Communicate job expectations to employees
  • Plan monitor appraise and review employees’ job performance
  • Provide coaching feedback and discipline when appropriate
  • Create and maintain a guest first culture in the restaurant
  • Ensure all shifts are appropriately staffed to achieve guest service goals
  • Maintain safe secure and healthy environment by following and enforcing safety food safety and sanitation guidelines
  • Ensure brand standards and systems are executed
  • Prepare and complete action plans and implement production productivity quality and guest service standards
  • Complete audits and implement plans to drive system improvements
  • Control costs to help maximize profitability
  • Execute all in-restaurant marketing promotions in a timely manner
  • Execute new product roll-outs including team training marketing and sampling
  • Set sales goals and track results

Job Criteria

Experience

No experience required


Job Location

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