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Restaurant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

competitive salary
monthly bonus program
Employee meal discounts
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation

Job Description

Quality Brand Group LLC is a reputable and dynamic multi-store franchisee specializing in Dunkin locations across Arizona, Colorado, Florida, Nevada, and Texas. As a prominent franchisee, Quality Brand Group prides itself on fostering an environment where professional growth and personal development are paramount. The company prioritizes creating opportunities for passionate individuals to thrive, honing their skills in customer service and operational excellence. With a focus on respect and dignity, both team members and guests experience a welcoming atmosphere, making Quality Brand Group a cherished place to work and visit. The company emphasizes an energized and successful team culture, driven by the commitment to delivering a memorable experience for every single guest each day. This approach nurtures a friendly and productive work environment where dedicated employees are empowered to excel and contribute meaningfully to the brand's ongoing success.

The Restaurant Manager role at Quality Brand Group LLC is a pivotal position responsible for the seamless operation of a Dunkin franchise location. This leadership role requires administering recruitment and development of the store team, ensuring that operational standards related to quality, service, and cleanliness are meticulously followed. The Restaurant Manager will oversee the store’s profitability and sales goals, operating as though they own the business by managing the full profit and loss statement. A key aspect of this position is the ability to remain engaged with both customers and employees, fostering continuous improvement across all areas of store operations. On assigned shifts, the Restaurant Manager manages processes and people to guarantee a superior guest experience, maintaining high standards in product preparation and service delivery.

Leadership is fundamental to this role, as the Restaurant Manager must guide, motivate, and direct the entire store team, whether through assistant managers, shift leaders, or direct supervision. Key responsibilities include employee counseling, disciplinary actions, promotions, and terminations. The role demands operational excellence with an unwavering focus on 100 percent guest satisfaction by prioritizing employee training and development to build capable, effective teams. Financial stewardship is also a major component, with the Restaurant Manager tasked with managing purchasing, scheduling, sales targets, and maintaining the physical premises in optimal condition. This opportunity suits a highly motivated, enthusiastic individual with a demonstrated ability to work independently and think critically. Experience in the food service industry is a must, and certification in Food Safety, such as Serve Safe, is required.

This position offers a competitive salary, monthly bonus programs, employee meal discounts, and comprehensive medical, dental, vision, and prescription insurance with company contributions. Additionally, paid vacation is provided, underscoring the company’s commitment to supporting employee well-being. As an independent franchisee of Dunkin, Quality Brand Group LLC focuses on creating a workplace where every team member can succeed while delivering an exceptional guest experience. The Restaurant Manager at the North Las Vegas location (5485 Simmons Rd Unit 3, NV 89031) will be integral to the ongoing success and smooth operation of this store, ensuring that brand standards and business objectives are consistently met or exceeded.

Job Requirements

  • Must be able to fluently speak and read English
  • Math and writing skills
  • Must have restaurant, retail, or supervisory experience
  • Physically and mentally capable of operating standard restaurant equipment
  • Able to lift 30 to 50 pounds and perform pushing, pulling, stretching motions
  • Minimum age requirements may apply
  • Ability to anticipate guest needs and exceed expectations

Job Qualifications

  • Experience in the food service industry
  • Serve Safe or equivalent Food Safety certification
  • Proven leadership and team management skills
  • Strong communication and coaching abilities
  • Ability to analyze financial statements and manage budgets
  • Passion for results and guest satisfaction
  • Experience with retail or restaurant supervisory roles

Job Duties

  • Administer and oversee recruitment and development of team members
  • Ensure implementation of operational standards of quality service and cleanliness
  • Operate the restaurant cost-effectively and achieve sales and profitability goals
  • Manage full P&L statement and accountability for store performance
  • Provide leadership, direction, and motivation to the store team
  • Manage purchasing, scheduling, sales, training, and facilities maintenance
  • Ensure 100% guest satisfaction and lead continuous improvement efforts

Job Criteria

Experience

Mid Level (3-7 years)


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