Chick-fil-A logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $16.00
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Work Schedule

Weekend Shifts
Fixed Shifts
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Benefits

flexible schedule
employee discount
Mileage reimbursement
Health Insurance
401(k)

Job Description

Chick-fil-A West Tyler is a newly established franchise location, independently owned and operated by T.J. St. Romain. Chick-fil-A, Inc., the parent company, is a family owned and privately held restaurant business founded in 1967 by S. Truett Cathy. With a commitment to serving the local communities where its franchised restaurants operate, Chick-fil-A has become widely recognized for its original chicken sandwich and exceptional customer service. Today, the company operates more than 2,300 restaurants across 47 states and Washington, D.C., consistently delivering freshly prepared food in a friendly and welcoming atmosphere. The brand's core values emphasize customer focus, operational excellence, and community involvement, making it a preferred employer and eating destination in many regions.

The Store Manager role at Chick-fil-A West Tyler offers an exciting and rewarding opportunity for experienced restaurant professionals who are passionate about leadership and customer service. This position involves running the store with a keen eye for detail and a strong sense of operational efficiency. The ideal candidate will be responsible for ensuring that every guest and team member experiences excellence from the moment they enter to the time they leave. Emphasizing operational excellence and a commitment to "2nd Mile Service," the manager will lead a team motivated to deliver the highest quality customer service. This role also requires skillful management of labor, food costs, and overall financial performance, ensuring the store meets or exceeds its budgetary goals.

The store manager plays a vital role in developing valuable skills and gaining life experiences that go far beyond serving great food. With autonomy and authority, the manager will understand the business's core operational elements and have the freedom to develop the organization strategically. Essential to this role is a passion for the Chick-fil-A brand and the ability to advocate for it in every interaction. The manager will take responsibility for workforce development, mentoring team members of various ages, and fostering a culture of respect and clear communication. This includes setting and achieving team goals while celebrating successes and continuously reinforcing food safety and quality standards.

The position offers a pay range of $15 to $16 per hour, with a flexible work schedule and several attractive benefits such as health insurance, a 401(k) plan, employee discounts, and mileage reimbursement. Job opportunities are available for both full-time and part-time candidates with weekend availability and 8-hour shifts. Education is not a prerequisite for the role; instead, the emphasis is on practical experience, strong organizational skills, leadership capability, and a customer-oriented mindset. This role is based on-site, providing hands-on involvement in day-to-day restaurant operations and team leadership. Being a Chick-fil-A manager at West Tyler means contributing to a respected brand renowned for its community engagement, excellent food, and outstanding service, all while growing professionally in a supportive environment.

Job Requirements

  • Available to work weekends
  • Strong organizational skills
  • Teamworking skills
  • Effective verbal communication skills
  • Problem-solving skills
  • Initiative-taking ability
  • Ability to set a good example

Job Qualifications

  • Proven experience in restaurant management
  • Strong leadership and interpersonal skills
  • Understanding of financial budgeting and cost control
  • Ability to train and develop team members
  • Excellent verbal and written communication skills
  • Knowledge of food safety principles
  • Passion for the Chick-fil-A brand

Job Duties

  • Ensure operational efficiency of the restaurant
  • Lead and mentor team members
  • Monitor labor productivity and food costs
  • Provide high-quality customer service
  • Maintain food safety and quality standards
  • Communicate effectively with staff and customers
  • Set and achieve team goals

Job Criteria

Experience

Mid Level (3-7 years)


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