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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $37,300.00 - $52,700.00
Work Schedule
Standard Hours
Benefits
competitive salary
monthly bonus program
Employee meal discounts
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Job Description
Quality Brand Group LLC is a renowned multi-store franchisee of Dunkin', operating numerous locations across Arizona, Colorado, Florida, Nevada, and Texas. With a strong commitment to fostering personal growth and providing opportunities for career advancement, Quality Brand Group is dedicated to creating an environment where passionate individuals are trained and empowered to deliver exceptional customer experiences daily. This family-oriented franchise values respect, dignity, and a friendly work atmosphere that promotes teamwork and mutual support among all team members and guests. As a prominent franchisee, Quality Brand Group has built a reputation for its high standards of operational excellence, consistent quality... Show More
Job Requirements
- Must be able to fluently speak/read English
- Math and writing skills
- Restaurant, retail, or supervisory experience required
- Guest focus - anticipate and understand guests' needs and exceed their expectations
- Passion for results - set compelling targets and deliver on commitments
- Problem solving and decision making - make good decisions based on analysis, experience and judgment
- Building effective teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team
- Be physically and mentally capable of learning to operate standard restaurant equipment
- Must be able to lift 30 to 50 pounds and use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists
Job Qualifications
- Fluently speak and read English
- Strong math and writing skills
- Restaurant, retail, or supervisory experience required
- Ability to anticipate and understand guests' needs and exceed their expectations
- Set compelling targets and deliver on commitments
- Make good decisions based on analysis, experience and judgment
- Get the right people in the right places, enabling them to make decisions and celebrate success as a team
- Physically and mentally capable of learning to operate standard restaurant equipment
Job Duties
- Leading operational excellence
- Keen focus on 100% guest satisfaction
- Understanding the importance of training and development of team members
- Achieving financial goals such as sales projections and controlling expenses
- Utilizing effective communication and coaching skills
- Managing purchasing, scheduling, sales, training and physical facilities maintenance
- Providing leadership, direction, and motivation to the store team
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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