Restaurant Manager

Antioch, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

weekly pay

performance bonuses

meal discounts

Corporate discounts

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

401k plan

Paid Time Off

Paid parental leave

Employee assistance program

Commuter Benefits

flexible spending accounts

Dependent care accounts

development opportunities

growth opportunities

Job Description

Shake Shack is a highly renowned hospitality brand that has its origins as a modest hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, a founder and CEO of Union Square Hospitality Group and author of the bestselling book Setting the Table, Shake Shack has grown exponentially into one of the fastest-growing globally recognized restaurant chains. What began as a small community-driven initiative—donating all proceeds toward park beautification—has evolved into a thriving company rooted in a commitment to excellent food, genuine hospitality, and community engagement. Shake Shack offers a unique blend of fine dining principles infused into the casual restaurant experience, focusing on delivering high-quality food and creating unforgettable guest experiences. The organization prides itself on fostering a positive and inclusive work culture, where team members are empowered to be themselves, share innovative ideas, and collaboratively elevate their work environment. By standing for something good through social values and business ethics, Shake Shack continues to pave the way in modern hospitality, ensuring it makes a lasting impact not just on its customers but also on the communities it serves. The company's mission underlines putting people first—both its customers and employees. The inclusive atmosphere here promotes measured growth and personal development through hands-on mentorship, comprehensive training, and career growth opportunities.

The role of Restaurant Manager at Shake Shack involves overseeing the day-to-day operations of a high-volume, fast-paced restaurant with a primary focus on delivering superior service and exceptional guest satisfaction. As a key leader within the team, the Restaurant Manager is tasked with coaching and motivating team members to uphold the highest standards of hospitality. This includes training employees on operational procedures, maintaining compliance with sanitation and safety regulations, and ensuring a seamless workflow across all restaurant areas. The position demands an energetic, hands-on leadership approach that fosters a culture of excellence and accountability. Beyond daily operations, the manager will spearhead initiatives to boost brand promotion in the local community through word-of-mouth marketing and hosting restaurant events, enhancing brand visibility and customer loyalty. It is a role well-suited for someone who thrives in a dynamic environment and is passionate about team development and delivering outstanding guest experiences. Offering a full-time employment opportunity, Shake Shack provides competitive weekly pay and performance bonuses, comprehensive benefits packages, and exclusive employee discounts. Those interested will find Shake Shack to be a supportive employer with an emphasis on both professional growth and work-life balance within a fun and inclusive setting.

Job Requirements

2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
Knowledge of restaurant operations including personnel management, food preparation, purchasing, sanitation and health codes, and security
Ability to lead and coach team members effectively
Understanding of financial aspects of business operations
Food handler certification preferred
Willingness to work flexible hours

Job Qualifications

2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
Working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
Must exhibit an aptitude for leading, coaching, and driving excellence at every level
Understanding of financial aspects of business operations
Food handler certification preferred
Willingness to work flexible hours

Job Duties

Manage daily restaurant operations to ensure superior service and guest satisfaction
Train team members on all aspects of the Shack operations
Motivate and manage team members to provide highest level of hospitality
Demonstrate leadership with a focus on coaching and achieving excellence
Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
Ensure compliance with sanitation and safety regulations