Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.00 - $24.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Bonus Pay
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Job Description
Polly's KFC is a well-established quick-service restaurant that prides itself on delivering high-quality fried chicken and related menu items to its local communities. As part of the broader KFC brand, Polly's KFC focuses on maintaining operational excellence, customer satisfaction, and community engagement. The restaurant embodies the classic fast-food spirit by emphasizing friendly service, fresh ingredients, and a commitment to going above and beyond guest expectations. The company operates with strong values of accountability and ownership, ensuring every store location consistently delivers quality experiences daily. Polly's KFC serves as a cornerstone in the local dining scene by fostering a welcoming environment where guests enjoy exceptional food and service.
The role of General Manager at Polly's KFC is pivotal to the success and growth of the store. This leadership position requires overseeing all facets of store operations, which include both front-of-the-house and heart-of-the-house activities. The General Manager is responsible for leading the team in achieving high standards of accountability and ownership in the execution of their duties. This position involves managing the profit and loss (P&L) of the store, forecasting sales, analyzing financial statements, and ensuring the store stays on budget while maximizing sales opportunities. The General Manager acts as the local face of Polly's KFC, building relationships within the community and driving initiatives that enhance brand presence and customer loyalty.
In this role, the General Manager is accountable for workforce planning, including recruitment, onboarding, training, and continuous coaching to align with corporate and local standards. They develop and support management-level staff to ensure their professional growth while maintaining a motivated and efficient team. The General Manager also ensures compliance with food safety and sanitation regulations, cash handling procedures, and labor laws. Operational excellence is maintained through detailed attention to inventory control, portion management, and quality assurance.
Moreover, the General Manager drives marketing activities, local store promotions, and community events that contribute to sales growth. They are tasked with implementing company service level standards focused on delivering extraordinary guest experiences and minimizing operational costs such as labor, food, beverage, and utilities. This position requires a hands-on leader who can work varied shifts, including dinner rushes, weekends, holidays, and closing shifts, to meet business demands.
The opportunity to join Polly's KFC as a General Manager offers a rewarding career path with eligibility for bonuses and the chance to make a significant impact within a respected brand. The role demands strong leadership, strategic thinking, and an unwavering commitment to customer service and operational efficiency. Candidates who thrive in dynamic, fast-paced environments and are passionate about hospitality and team development will find this position fulfilling and challenging.
The role of General Manager at Polly's KFC is pivotal to the success and growth of the store. This leadership position requires overseeing all facets of store operations, which include both front-of-the-house and heart-of-the-house activities. The General Manager is responsible for leading the team in achieving high standards of accountability and ownership in the execution of their duties. This position involves managing the profit and loss (P&L) of the store, forecasting sales, analyzing financial statements, and ensuring the store stays on budget while maximizing sales opportunities. The General Manager acts as the local face of Polly's KFC, building relationships within the community and driving initiatives that enhance brand presence and customer loyalty.
In this role, the General Manager is accountable for workforce planning, including recruitment, onboarding, training, and continuous coaching to align with corporate and local standards. They develop and support management-level staff to ensure their professional growth while maintaining a motivated and efficient team. The General Manager also ensures compliance with food safety and sanitation regulations, cash handling procedures, and labor laws. Operational excellence is maintained through detailed attention to inventory control, portion management, and quality assurance.
Moreover, the General Manager drives marketing activities, local store promotions, and community events that contribute to sales growth. They are tasked with implementing company service level standards focused on delivering extraordinary guest experiences and minimizing operational costs such as labor, food, beverage, and utilities. This position requires a hands-on leader who can work varied shifts, including dinner rushes, weekends, holidays, and closing shifts, to meet business demands.
The opportunity to join Polly's KFC as a General Manager offers a rewarding career path with eligibility for bonuses and the chance to make a significant impact within a respected brand. The role demands strong leadership, strategic thinking, and an unwavering commitment to customer service and operational efficiency. Candidates who thrive in dynamic, fast-paced environments and are passionate about hospitality and team development will find this position fulfilling and challenging.
Job Requirements
- High school diploma or equivalent
- 1 - 5 years supervisory experience in restaurant or retail operations
- Valid driver’s license and auto insurance
- Knowledge of store operations management including scheduling cost control inventory policies
- Basic computer proficiency with POS and Microsoft Office
- Food preparation skills aligned with restaurant standards
- Current knowledge of food safety and health regulations
- Strong customer service skills and ability to work independently or in team
- Completion of management training program
- Ability to work varied hours including evenings weekends holidays
- Willingness to work minimum five dinner rush shifts weekly
- Adherence to company meal and rest policies
Job Qualifications
- 1 - 5 years of related supervisory experience
- Successful completion of company's management training program (MIT)
- Strong working knowledge of store operations and management principles
- Basic computer skills including POS and Microsoft Office
- Food preparation skills relevant to restaurant business
- Up to date on food safety and health codes
- Extensive experience in customer relations
- Valid driver’s license and proof of auto insurance
Job Duties
- Deliver high quality results through workforce planning including recruitment selection onboarding education and coaching
- Manage store operations applying KFC policies service standards and operational procedures
- Lead labor and team member management including scheduling monitoring communication planning counseling and enforcement of policies
- Build and support team through rapport coaching delegation and development
- Develop management staff and hold accountable for team and company objectives
- Monitor food beverage and service quality ensuring guest satisfaction and initiating improvements
- Oversee cash handling policies ensuring proper management and accountability of company funds
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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