Denny's logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
Flexible
Day Shifts
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Benefits

Manager Bonus Program
Major Medical Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability insurance
Paid training
401(k) retirement plan
Free Meals
Referral program
Paid tuition for English Language courses
Opportunity for advancement

Job Description

Denny's, America's Diner, is a renowned restaurant chain known for its welcoming atmosphere and diverse menu that celebrates the creativity of food and the uniqueness of its guests and employees. As a staple in the American food service industry, Denny's offers a dining experience that breaks conventional meal times, allowing guests to enjoy breakfast, lunch, or dinner menu items at any time. The company prides itself on inclusivity and encourages people to come as they are, fostering a culture where individuality and creativity are valued. With its motto "Open for Anything," Denny's has built a loyal customer base by providing quality food and a comfortable environment where everyone feels welcome.

As a Restaurant Manager at Denny's, you will be at the heart of this vibrant environment, leading and managing all aspects of the restaurant's operations. This role is ideal for candidates who are passionate about the food and beverage industry and who thrive in dynamic, customer-oriented settings. In this position, you will be responsible for directing the efforts of all restaurant staff, ensuring smooth front and back-of-house operations. Your leadership will contribute to providing excellent customer experiences and maintaining high standards of safety, sanitation, and service quality.

The role requires a mix of operational knowledge, effective team management, and customer service skills. You will oversee recruitment, training, and development of employees, fostering a positive work environment where staff feel supported and motivated. Managing inventory, schedules, financial procedures, and quality control are also key responsibilities. This position offers an exciting opportunity to grow your career in restaurant management with a respected brand that values your contribution and offers competitive benefits.

At Denny's, the Restaurant Manager position comes with a comprehensive package of benefits including a manager bonus program, major medical, dental, and vision insurance, life insurance, short-term disability coverage, paid training, and a 401(k) retirement plan with matching contributions. Employees also enjoy perks such as free meals, a referral program, paid tuition for English language courses, and opportunities for advancement within the company. This role combines a meaningful leadership opportunity with great tangible rewards, making Denny's a desirable place to work for restaurant professionals looking for both challenge and support.

Job Requirements

  • High school diploma or equivalent
  • prior experience in restaurant operations preferred
  • must be able to work flexible hours including nights, weekends, and holidays
  • ability to manage a team and lead by example
  • strong interpersonal and communication skills
  • basic computer skills for scheduling and inventory management
  • ability to maintain safety and sanitation standards
  • willingness to complete all required training programs
  • must comply with all federal, state, and local employment laws and regulations
  • physical ability to stand for extended periods and perform light lifting

Job Qualifications

  • Successful completion of Manager in Training program and additional training as required
  • excellent communication skills to address staff and guest concerns
  • good organizational skills
  • knowledge of all facets of restaurant operations
  • ability to assist in training and filling positions as needed
  • basic math skills including understanding of restaurant cash register and cash handling procedures
  • completion of anti-discrimination and anti-harassment training
  • embrace company’s nondiscrimination and anti-harassment policies and values

Job Duties

  • Directs the work of all restaurant employees
  • assist with the recruitment, interviewing, hiring and training, and development of restaurant staff
  • assists in the development of plans supportive of company strategies to achieve business growth and customer satisfaction
  • coordinates and controls restaurant operations to include front and back of house
  • ensures that all menu items are prepared, portioned, and presented properly in a clean, safe, and sanitary manner according to all established standards and specifications
  • completes assigned office duties such as guest check validations, timely drawer changes, audits, daily and weekly close-outs, schedules, and inventory
  • assist in ensuring that facility and equipment maintenance, energy conservation, repairs, security measures, and safety and sanitation requirements are met at all times
  • ensures customer satisfaction through effective and efficient service and a clean and pleasant environment
  • completes all training courses
  • assists in the investigations of complaints and provides support and guidance to employees
  • participates in the development of certified hourly trainers

Job Criteria

Experience

Mid Level (3-7 years)


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