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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $41,200.00 - $58,200.00
Work Schedule
Rotating Shifts
Standard Hours
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
performance bonuses
training programs
Retirement Plan
flexible schedule
Job Description
Twin Peaks is a renowned chain of sports bars and restaurants known for its unique combination of rustic mountain lodge décor, a friendly atmosphere, and a commitment to delivering top-tier dining and hospitality experiences to its customers. Established as a high-volume entertainment and dining venue, Twin Peaks prides itself on providing best-in-class service, exceptional food, and a welcoming environment where guests feel valued and catered to. With locations across various regions, Twin Peaks has become a favorite among families, sports fans, and casual diners alike, known for its signature menu items and engaging customer service.
The role of t... Show More
The role of t... Show More
Job Requirements
- Must have leadership experience in high-volume restaurants and/or bars
- Ability to effectively communicate in the English language
- Spanish communication skills are extremely helpful
- Ability to apply common sense and understanding to carry out simple one or two-step instructions
- Ability to deal with standardized situations with only occasional or no variables
- Ability to mathematically compute proper change and accurately settle checks
- Ability to apply common sense understanding to carry out multi-step instructions
- Ability to deal with quickly changing situations with many variables
- Must attend orientation and agree to policies and procedures as outlined
- Must attend and successfully complete the Twin Peaks manager training program prior to working a shift without supervision
- Must successfully attend and complete any and all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications
Job Qualifications
- Leadership experience in high-volume restaurants and/or bars
- Ability to effectively communicate in the English language
- Spanish communication skills are extremely helpful
- Ability to apply common sense and understanding to carry out simple one or two-step instructions
- Ability to deal with standardized situations with only occasional or no variables
- Ability to mathematically compute proper change and accurately settle checks
- Ability to apply common sense understanding to carry out multi-step instructions
- Ability to deal with quickly changing situations with many variables
- Must attend orientation and agree to policies and procedures as outlined
- Must attend and successfully complete the Twin Peaks manager training program prior to working a shift without supervision
- Must successfully attend and complete any and all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications
Job Duties
- Must follow proper Twin Peaks Girl Audition Guidelines
- Uphold standards of cleanliness per Health Code and periodic Quality Assurance Checks
- Ensure that alcohol is always served responsibly and in accordance with the law
- Drive sales by working with all team members to execute excellent operations, local store marketing, and recruiting efforts
- Hold kitchen staff accountable to standards, safety, and sanitation guidelines
- Responsibly handle cash, including but not limited to assigning drawers, computing employee checkouts, and bank deposits
- Respectfully and properly handle all issues of alleged discrimination or harassment in accordance with policy
- Maintain an atmosphere free of intimidation, discrimination, harassment, poor attitude, or poor work performance
- Effectively coach and counsel
- Effectively teach, motivate, and coach all team members including the kitchen crew and Twin Peaks Girls
- Proactively recruit and cast Twin Peaks Girls that meet or exceed the requirements in the Audition Guidelines
- Ensure that Steps of Service are followed at all times and motivate staff to provide P.E.A.K.S. service to every table
- Hold team members accountable to standards and be willing to correct standards that are not met in any area including Image & Costume Guidelines
- Maintain organized and updated training schedules, programs and materials for new employees
- Effectively execute training and development programs including personal development
- Consistently manage the execution of Performance Based Scheduling
- Practice sound inventory control
- Dress and act professionally each day to set a good example for all employees
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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