You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
career advancement
Job Description
Church's Chicken is a renowned quick service restaurant chain that has been serving up real comfort food for over 60 years. Known for its commitment to quality, value, and exceptional customer service, Church's offers a welcoming atmosphere where guests can enjoy delicious meals in a clean and safe environment. The chain has built a strong reputation for being a place where hardworking individuals can advance their careers while making a positive impact through serving others. Church's is dedicated to fostering a supportive workplace culture that emphasizes growth, development, and employee engagement.
The Church's Restaurant General Manager plays a vita... Show More
The Church's Restaurant General Manager plays a vita... Show More
Job Requirements
- High school diploma or GED required
- Minimum of one year supervisory experience in the restaurant industry
- Successfully complete all required training and pass applicable tests
- Must have a valid driver’s license and proof of valid insurance
- Ability to work 50-55 hours per week with flexible shifts including weekends
- Knowledge of restaurant policies and human resources procedures
- Basic computer proficiency
- Strong interpersonal and leadership skills
- Capability to manage budgets and financial reports
- Experience in coaching and employee development
- Ability to maintain compliance with labor laws and safety regulations
Job Qualifications
- Must have a valid driver’s license and proof of valid insurance
- Must be able to work a minimum of 50-55 hours per week and flexible shifts including weekends
- Knowledge of all restaurant policies, practices and operational and human resources procedures
- Knowledge and understanding of labor cost reporting, operating statements, and business-related reporting
- Excellent interpersonal skills with professional interaction abilities
- Basic computer skills
- Knowledge of profit and loss statements
- Ability to implement policies and procedures
- Skilled in employee development through coaching and counseling
- Strong commitment to improving customer satisfaction
- Knowledge of recruiting and interviewing potential team members
- Ability to supervise others and manage conflict resolution
- Ability to create and maintain a positive work environment
Job Duties
- Creates an in store service environment that exceeds guest expectations with friendly, quick, and accurate service
- Builds team understanding and commitment to guest service standards
- Communicates and follows-up with guests to obtain feedback and identify improvement opportunities
- Assists and resolves all guest complaints using the listen, apologize, satisfy and thank model
- Ensures all incoming calls are handled promptly, courteously, and professionally
- Directs and conducts regular training with team members
- Provides regular feedback and identifies areas for improvement
- Works with direct reports to cross-train and assist in developing new skills
- Creates a workplace where team members are motivated, rewarded and have fun
- Ensures compliance with federal, state and local laws and regulations
- Maintains a clean and safe restaurant environment
- Manages budgets and makes necessary adjustments
- Maintains restaurant inventory and ensures organization
- Responsible for routine maintenance and repairs on equipment
- Prepares and analyzes operational reports
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
Nearby Cities