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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $43,500.00 - $61,300.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) retirement plan
Career development opportunities
flexible scheduling
Job Description
Wendy's, headquartered in Flowood, Mississippi, is a globally recognized fast-food restaurant chain known for its commitment to quality, customer service, and innovation within the quick-service restaurant industry. Established with a vision to provide fresh and made-to-order meals, Wendy's has grown extensively, building a reputation for delicious food offerings and a friendly dining experience. As part of this renowned company, the Flowood location operates with a commitment to maintaining the brand's core values through a dedicated and passionate team. Wendy's culture emphasizes teamwork, respect, and continuous improvement, making it an attractive employer for individuals who thrive in a dynamic and customer-focused... Show More
Job Requirements
- High school diploma or equivalent
- Experience in fast food or quick-service restaurant management preferred
- Ability to work flexible hours including evenings and weekends
- Strong organizational skills
- Basic math skills for budget and inventory management
- Ability to lead and motivate a team
- Reliable and punctual
- Compliance with company policies and local regulations
Job Qualifications
- Previous experience in restaurant management or similar leadership role
- Strong leadership and team-building skills
- Excellent communication and interpersonal abilities
- Knowledge of operational budgeting and labor cost management
- Familiarity with health and safety regulations in the food service industry
- Ability to train and develop staff effectively
- Problem-solving and decision-making skills
- Customer service oriented
- Ability to work in a fast-paced environment
Job Duties
- Manage labor costs by evaluating labor needs against projected sales during shifts
- Review monthly budget and profit and loss statements
- Promote customer satisfaction to build sales
- Monitor crew preparation, production, and procedural execution to manage costs
- Track waste levels and enforce monitoring of crew procedures
- Communicate sales and profit issues to General Manager or District Manager
- Assist in executing restaurant sales and profit plans
- Monitor food costs to prevent waste and theft
- Monitor product quality through customer interaction and crew performance feedback
- Measure service efficiency and train crew to improve service times
- Train crew in customer courtesy and solicit customer feedback
- Establish and communicate daily sales goals
- Train crew to maintain restaurant cleanliness and follow cleaning schedules
- Direct crew to correct cleaning deficiencies
- Train crew on new products and conduct crew orientation and training
- Assist in training new managers and cross-train crew for efficient coverage
- Recognize high-performing crew members
- Ensure prep and production goals are met according to flowcharts
- Monitor inventory levels and complete physical inventory
- Receive weekly food deliveries
- Maintain security of cash, product, and equipment
- Follow priorities and plans established by General Manager
- Enforce standards and procedures during shifts
- Maintain quality, service, and cleanliness levels
- Report accidents and comply with health department protocols
- Manage shifts effectively using established guidelines
- Perform administrative duties including crew scheduling
- Follow preventative maintenance program and train crew to maintain equipment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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