IHOP logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $52,000.00 - $55,000.00
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Work Schedule

Weekend Shifts
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Benefits

Monthly bonus opportunities
Paid vacation
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Short term disability insurance
long term disability insurance
Free Shift Meals
Family discounts
on the job training
Discount Program
Advancement opportunities

Job Description

IHOP, a leading name in the casual dining restaurant sector, is renowned for its welcoming atmosphere, quality food offerings, and commitment to exceptional customer service. Serving a wide variety of breakfast favorites and classic American cuisine, IHOP operates in numerous locations across the United States and has built a strong reputation for both its food and its dedication to creating memorable dining experiences for customers. The Hixson/Chattanooga IHOP location is seeking a dedicated and experienced Restaurant General Manager to lead its team and oversee all aspects of daily restaurant operations. This position is ideal for a motivated professional with a passion for food service management, customer satisfaction, and team leadership who desires to grow within a dynamic and supportive work environment.

The role of Restaurant General Manager at IHOP involves comprehensive leadership responsibilities, including directing daily operational activities, managing team performance, and ensuring that the restaurant meets or exceeds financial and service goals. The successful candidate will be responsible for fostering a culture of accountability, trust, and respect among team members, which directly contributes to creating a positive workplace atmosphere and outstanding guest experiences. This role demands strategic oversight of staffing, training, and retention efforts to maintain a robust and engaged team.

Additionally, the Restaurant General Manager will be deeply involved in operational compliance, guaranteeing that all food safety and sanitation protocols are strictly observed and that the restaurant operates in accordance with local, state, and federal guidelines. The manager will monitor inventory and supply levels to ensure seamless service and efficient operation, as well as regularly inspecting the facility and equipment to maintain standards and safety. The position also offers exciting opportunities for personal and professional growth, enhanced by a competitive starting salary range of $52,000 to $55,000, dependent on experience, and supplemented with monthly bonus incentives which can total up to $1,750.

IHOP provides an enriching work environment that supports personal development through comprehensive on-the-job training and numerous advancement opportunities. Employees enjoy a variety of benefits including paid vacation, health, dental, and vision insurance, life insurance, disability coverage, free meals during shifts, family discounts, and participation in discount programs spanning travel, gyms, electronics, apparel, and more. This role requires availability during weekends and holidays, reflecting the restaurant’s commitment to consistent quality service throughout the week.

As a key leadership position, the Restaurant General Manager at the Hixson/Chattanooga IHOP will have a direct impact on both the operational success of the restaurant and the satisfaction of its guests and employees. If you are a results-driven leader with proven experience in managing fast-paced dining environments and are passionate about cultivating a strong team culture while achieving business objectives, this is an outstanding career opportunity with IHOP.

Job Requirements

  • High school diploma or equivalent
  • 2+ years of management experience in food service
  • Ability to work weekends and holidays
  • Strong interpersonal and communication skills
  • Ability to manage and motivate a team
  • Basic knowledge of food safety and sanitation regulations
  • Valid driver's license and reliable transportation
  • Willingness to undergo a background check

Job Qualifications

  • 2+ years of management experience, preferably in a fast-paced, casual dining environment
  • Proficiency with Microsoft Office, including Word and Excel
  • Valid driver's license and reliable transportation
  • Willingness to undergo a background check upon hire
  • Proven leadership skills

Job Duties

  • Direct the daily activities, performance, and workload of your team
  • Foster teamwork, respect, accountability, and trust
  • Reward and discipline team members, address team member complaints, and resolve problems
  • Execute annual financial, local restaurant marketing, guest service, and human resource objectives for your assigned unit
  • Connect with guests and handle any complaints in a professional and timely manner
  • Create, implement, and monitor company procedures to streamline operations
  • Help with the recruitment, training, and retention of all team members to keep your food service team going strong
  • Ensure that there are always adequate levels of food, paper, kitchen, safety, janitorial, uniform, linen, and other miscellaneous supplies
  • Stay in compliance with local, state, and federal regulations by being diligent about correct sanitation practices and safety measures
  • Verify that the equipment and the building are in working order and that they continue to comply with federal guidelines

Job Criteria

Experience

Mid Level (3-7 years)


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