Raising Cane's logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $21.00 - $23.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

flexible scheduling
Paid Time Off
closed on major holidays

Job Description

Raising Cane's is a renowned fast-casual restaurant chain specializing in high-quality chicken finger meals with a focus on exceptional service and a vibrant company culture. Known for its dedication to maintaining consistent standards and creating a friendly and welcoming environment, Raising Cane's has rapidly expanded across various regions, becoming a favorite destination for quick, delicious meals. The company emphasizes teamwork, excellence, and a customer-first philosophy, making it an attractive employer for those passionate about the food service industry.

The role of Restaurant Manager at Raising Cane's involves supporting the Restaurant Leader in the daily operations of the restaurant, ensuring that all activities align with the company's established standards and culture. This position requires hands-on management of the restaurant’s shift activities, including opening and closing duties, cash handling, and direct supervision of crewmembers. The Restaurant Manager is pivotal in maintaining operational excellence by enforcing policies, overseeing safety standards, and driving customer satisfaction. Working in a dynamic and often fast-paced environment, the Restaurant Manager must be adaptable, detail-oriented, and capable of managing multiple priorities simultaneously.

This position demands physical stamina as it involves extended periods of walking, standing, lifting, and bending in a kitchen environment with exposure to varied temperatures and food products. The role further includes responsibilities such as managing employee functions, recognizing and solving operational problems, and utilizing technology tools for efficient shift management. Raising Cane's offers a competitive hourly wage ranging from $21 to $23 and values employees who complete company training and exhibit strong communication and leadership skills.

As a Restaurant Manager, you will play a critical role in not only running the daily restaurant operations but also fostering a positive and productive work environment. Employees in this role are expected to inspire their team through exemplary customer service, implement reward and recognition programs, and ensure the restaurant maintains high standards of cleanliness and facility upkeep. This position requires flexibility to work various shifts including days, evenings, and weekends, as well as occasional travel for training and work-related events. Overall, this role provides a great opportunity for those looking to advance their career in restaurant management within a growing and reputable company.

Job Requirements

  • Must be 18 years of age or older
  • 1+ years of restaurant or retail management experience
  • Must complete all required Raising Cane's company training programs
  • Able to work a variety of shifts including days, evenings and weekends
  • Able to travel as needed for work-related functions and training
  • Detail-oriented, organized and able to manage multiple priorities
  • Self-driven, flexible and highly energetic with strong written and verbal communication skills
  • Able to work effectively and efficiently both independently and collaboratively
  • Able to recognize problems, set goals, execute and convert plans into action to solve problems
  • Knowledge and skills in staffing, scheduling, people and cost management
  • Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly

Job Qualifications

  • High school diploma or equivalent preferred
  • 1+ years of restaurant or retail management experience
  • Strong written and verbal communication skills
  • Knowledge and skills in staffing, scheduling, people and cost management
  • Proficient in Microsoft Office including Excel, Word and Outlook
  • Ability to learn and adapt to new systems quickly
  • Detail-oriented and organized
  • Self-driven, flexible and highly energetic
  • Able to work both independently and collaboratively
  • Able to recognize problems and convert plans into action to solve them

Job Duties

  • Ensure operations meet Raising Cane's standards in all restaurant zones during a shift
  • Act as manager on duty and open and close the restaurant
  • Manage cash handling and ensure accountability
  • Enforce Raising Cane's policies and standards
  • Execute shift management meeting Raising Cane's operations and safety standards
  • Use required tools, forms and logs to support shift execution, document results and take corrective action when needed
  • Direct crewmembers during a shift
  • Provide exemplary customer service
  • Utilize reward and recognition program for the crewmembers in the restaurant
  • Authorize employee functions requiring manager approval such as discounts, promotions, timeclock overrides
  • Ensure cleanliness of the restaurant and ensure the facility is in good working order
  • Complete other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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