Restaurant Manager

Pleasanton, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Range $22.00 - $24.38

Work Schedule

Flexible

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

401(k)

Employee Discounts

flexible schedule

Professional Development

Job Description

Jack in the Box is a well-established fast-food restaurant franchise known for its diverse menu and commitment to quality service and food safety. With a significant presence across various locations, Jack in the Box operates through independent franchisees who manage day-to-day operations, maintaining the brand's promise of excellent service, food quality, and customer satisfaction. The franchise takes pride in fostering a positive work environment, emphasizing ethical behavior, professional development, and a strong connection with both employees and guests. Jack in the Box is dedicated to growth and excellence in the competitive fast-food industry by ensuring that each outlet adheres to stringent operational, safety, and service standards.

The position of Restaurant Manager at Jack in the Box, located at 1875 Valley Ave, Pleasanton, CA, is a pivotal role for the success of the restaurant's operations. This full-time position offers a competitive salary ranging from $22 to $24.38 per hour and involves overseeing all aspects of daily operations within the restaurant. The Restaurant Manager is responsible for recruiting, training, and managing staff to provide outstanding internal and external service while driving sales and maintaining profitability. This role calls for a leader who can inspire a team, uphold the brand's standards, and handle business challenges with discretion and strategic decision-making.

As a Restaurant Manager, the incumbent must ensure compliance with all company policies, procedures, and regulatory requirements. They will actively manage staffing levels, motivate employees, and foster an environment that is employee-friendly, safe, and fun. The role also includes addressing guest concerns promptly to secure an exceptional dining experience and reinforcing the brand image through excellent food quality and cleanliness.

Key responsibilities involve analyzing operational and financial performance through various reporting tools to make informed decisions that enhance profitability and customer satisfaction. The ideal candidate demonstrates strong leadership, excellent communication skills, and a thorough understanding of restaurant management practices, including food safety certification and labor law compliance.

Job Requirements

High school diploma or equivalent
Minimum 1 year experience managing in a restaurant setting for internal promote or 3 years for external recruit
Must be at least 18 years old
Must complete Restaurant Manager training
Must be ServSafe certified
Ability to speak read and write English
Excellent interpersonal and communication skills
Ability to perform basic math
Valid drivers license and access to a vehicle
Ability to stand and walk 85 to 95 percent of shift
Ability to lift and carry 10 to 65 lbs
Ability to operate restaurant equipment and a computer
Ability to drive a motor vehicle
Must demonstrate integrity and ethical behavior
Willingness to work in a fast-paced environment with shifting priorities

Job Qualifications

High school diploma G E D or equivalent required
Associates or Bachelors degree preferred
For internal promote minimum 1 year experience as an Associate Manager or 2 years as a First Assistant Manager
For external recruit minimum 3 years managing a service concept with full P L responsibility
Must be at least 18 years old
Must complete Restaurant Manager training classes
Must be ServSafe certified
Ability to speak read and write effectively in English
Excellent interpersonal skills
Ability to perform and understand basic math concepts
Proven analytical skills
Good organization and planning skills
Self-starter who takes initiative and willingly accepts responsibility
Proficient knowledge of personal computers and related software applications
Valid drivers license insurance and use personal vehicle for business travel
Demonstrates integrity and ethical behavior

Job Duties

Recruits selects trains develops and evaluates restaurant employees
Monitors staffing levels to ensure sufficient development and talent
Ensures systems for training employees on workstations are fully implemented and adhered to
Identifies and develops internal candidates for management and Team Leader positions
Manages daily activities to achieve excellence in restaurant operational performance
Provides exceptional guest experience by ensuring restaurant team delivers excellent guest service and food quality
Responds to guest concerns and complaints in a timely and professional manner
Utilizes management information tools to analyze operational and financial performance
Implements action plans for improvement and focuses on increasing sales and profitability
Ensures compliance with all state and federal labor laws
Maintains the brand image of restaurant cleanliness maintenance and excellent service
Motivates and inspires employees to achieve high performance
Treats employees with respect and dignity and regularly recognizes and rewards employees
Adheres to Jack in the Box culture and values
Trains coaches and develops employees
Demonstrates strong awareness of food quality safety and restaurant cleanliness
Performs other related duties tasks and responsibilities as assigned