Restaurant Manager

Southlake, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

weekly pay

performance bonuses

meal discounts

Corporate discounts

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

401k

Paid Time Off

Paid parental leave

Employee assistance program

Commuter Benefits

flexible spending accounts

Dependent care accounts

development opportunities

Job Description

Shake Shack is a leading hospitality brand known for its commitment to quality food and exceptional customer experiences. Originating from a humble hot dog cart in New York City's Madison Square Park, Shake Shack has grown into a globally recognized restaurant company. Founded by Danny Meyer, the renowned CEO of Union Square Hospitality Group, Shake Shack carries a legacy rooted in fine dining and community engagement. The company is renowned not only for its delicious menu but also for its core mission to "Stand For Something Good," reflecting its dedication to ethical practices, community support, and employee well-being. Shake Shack prides itself on creating an inclusive, fun, and collaborative work environment where team members are valued and encouraged to grow.

The Restaurant Manager role at Shake Shack is a dynamic leadership position responsible for overseeing daily restaurant operations to uphold superior service and guest satisfaction. This role involves training and motivating team members to deliver the highest standards of hospitality while fostering a culture of collaboration and excellence. The manager will have the opportunity to contribute to the local community by promoting the brand through events and word-of-mouth efforts. Additionally, the position requires ensuring compliance with all sanitation, safety, and health regulations to protect both staff and guests. This position offers flexible working hours and the chance to be part of a fast-growing company focused on personal development and positive impact in hospitality. The team at Shake Shack enjoys access to extensive benefits including medical, dental, and vision insurance, paid time off, parental leave, and opportunities for career advancement through ongoing mentorship and training. Shake Shack is deeply committed to diversity, equity, and inclusion, making it an ideal workplace for individuals who want to thrive authentically while making a meaningful difference.

Job Requirements

high school diploma or equivalent
2-3 years of restaurant management experience
proven leadership and coaching skills
thorough knowledge of food safety and sanitation regulations
excellent communication and interpersonal skills
ability to work flexible hours including weekends and holidays
commitment to delivering excellent customer service

Job Qualifications

2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
aptitude for leading, coaching, and driving excellence
understanding of financial aspects of business operations
food handler certification preferred
willingness to work flexible hours

Job Duties

manage daily restaurant operations to ensure superior service and guest satisfaction
train team members on all aspects of the Shack operations
motivate and manage team members to provide highest level of hospitality
demonstrate leadership with a focus on coaching and achieving excellence
develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
ensure compliance with sanitation and safety regulations