Chili's logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $39,300.00 - $55,400.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career development opportunities

Job Description

Chili's is a prominent American casual dining restaurant chain that started in Dallas, Texas, back in 1975. Over the decades, Chili's has made a remarkable name for itself by serving up Big Mouth burgers, house-smoked ribs, sizzling fajitas, and refreshing hand-shaken margaritas. Known for its bold flavors and vibrant atmosphere, Chili's focuses on creating a unique dining experience that blends delicious food with genuine hospitality. The company embraces a culture of service, fun, and community engagement, making it a place where guests can not only enjoy great meals but also feel welcome and valued every time they visit. Chili’s continues to be a leader in the casual dining sector by consistently innovating and maintaining high-quality food and service standards while fostering a positive and inclusive work environment for its team members.

The role of Restaurant Manager at Chili's Grand Prairie, TX is a pivotal position that combines leadership, operational excellence, and a passion for hospitality. As a Restaurant Manager, you are the heart of the restaurant, ensuring that every guest feels special and every team member is motivated and supported. This role requires a leader who is passionate about people and hospitality—the ability to connect authentically with guests and team members alike is critical. Chili's Managers are not just administrators; they are champions of culture and teamwork who lead by example and inspire others to strive for excellence.

In this role, you’ll be responsible for overseeing and directing all aspects of restaurant operations, from delivering exceptional guest experiences to managing finances and ensuring quality standards. Critical to success are the abilities to foster a collaborative and supportive environment that encourages communication, accountability, and continuous improvement among team members. You're expected to lead with both heart and mind—balancing empathy with business acumen to drive results while also cultivating a fun, high-energy workplace where team members are engaged and motivated.

Chili’s Managers ensure operational efficiency by utilizing established systems like Manager Timelines and quality Line Checks. You will also play a crucial role in hiring, training, and developing team members, preparing them for larger roles within the restaurant as part of your commitment to nurturing talent. You’ll be accountable for enforcing safe food handling procedures and embodying Chili's core Cultural Beliefs including Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant. Your role extends beyond the restaurant’s walls as you engage with the local community to build meaningful relationships that enhance the brand's presence and guest loyalty.

Overall, this full-time Restaurant Manager position offers an exciting opportunity to lead a dynamic team in a fast-paced environment where every day brings new challenges and opportunities. If you thrive in a people-oriented and results-driven setting and are eager to contribute to a legacy of hospitality and fun, Chili’s Grand Prairie invites you to apply and join their spirited team.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in restaurant management or supervisory role
  • Strong organizational and multitasking skills
  • Ability to demonstrate accountability and transparency
  • Excellent customer service skills
  • Capable of working flexible hours including evenings, weekends, and holidays
  • Reliable and dependable team player

Job Qualifications

  • Proven experience in restaurant management or similar leadership role
  • Strong leadership and interpersonal skills
  • Knowledge of operational systems and restaurant financial management
  • Excellent communication and conflict resolution abilities
  • Ability to motivate and develop team members
  • Understanding of food safety standards
  • Passion for delivering outstanding guest experiences
  • Ability to work effectively in a fast-paced environment

Job Duties

  • Ensure a great Guest experience
  • Role model and hold Team Members accountable to operational and quality standards
  • Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
  • Foster open communication between Team Members and Management
  • Influence Team Member behaviors by championing change and restaurant initiatives
  • Lead with heart and mind
  • Drive business results by utilizing Chili's systems to effectively control costs
  • Follow operational systems, such as Manager Timeline and performing quality Line Checks
  • Hire, train, retain, and develop Team Members to take on larger roles
  • Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
  • Understand and practice safe food handling procedures
  • Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant

Job Criteria

Experience

Mid Level (3-7 years)


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