
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $41,800.00 - $58,900.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career development opportunities
Job Description
Wendy's is a leading global fast-food restaurant chain known for its commitment to quality, fresh ingredients, and exceptional customer service. Established decades ago, Wendy's has built a strong reputation for offering a diverse menu featuring signature square-shaped beef patties, fresh salads, and delicious beverages. The company prides itself on creating a friendly and welcoming atmosphere for both its customers and employees, emphasizing teamwork, respect, and development opportunities within every restaurant it operates. With a significant footprint in the fast-food industry, Wendy's continues to grow by maintaining its standards of excellence and delivering memorable dining experiences worldwide.
The Restaurant Manager role at Wendy's is a vital leadership position focused on supporting the General Manager in managing daily restaurant operations to ensure customer satisfaction, efficient service, and profitability. This role offers a blend of managerial responsibilities including coaching team members, overseeing staffing schedules, ensuring compliance with company policies and legal regulations, and maintaining high standards of food quality and restaurant cleanliness. The Restaurant Manager is tasked with fostering a positive work environment where the team feels respected and energized, creating an inviting space not only for employees but customers as well. Accountability for managing labor costs, inventory control, and safety practices is also central to this position. Moreover, the Restaurant Manager plays a crucial role in recruiting and developing 5-Star talent by identifying the right individuals and providing them the necessary training and guidance to excel. Through close collaboration with the General Manager or District Manager, the Restaurant Manager helps execute strategic plans geared towards increasing sales, managing expenses effectively, and upholding Wendy's distinguished brand values. This role is ideally suited for candidates with strong leadership, communication, and organizational skills who are passionate about delivering outstanding service within a dynamic fast-paced setting. By joining Wendy's as a Restaurant Manager, professionals have the opportunity to contribute to a thriving team and advance their careers in the restaurant management field while driving memorable dining experiences for customers.
The Restaurant Manager role at Wendy's is a vital leadership position focused on supporting the General Manager in managing daily restaurant operations to ensure customer satisfaction, efficient service, and profitability. This role offers a blend of managerial responsibilities including coaching team members, overseeing staffing schedules, ensuring compliance with company policies and legal regulations, and maintaining high standards of food quality and restaurant cleanliness. The Restaurant Manager is tasked with fostering a positive work environment where the team feels respected and energized, creating an inviting space not only for employees but customers as well. Accountability for managing labor costs, inventory control, and safety practices is also central to this position. Moreover, the Restaurant Manager plays a crucial role in recruiting and developing 5-Star talent by identifying the right individuals and providing them the necessary training and guidance to excel. Through close collaboration with the General Manager or District Manager, the Restaurant Manager helps execute strategic plans geared towards increasing sales, managing expenses effectively, and upholding Wendy's distinguished brand values. This role is ideally suited for candidates with strong leadership, communication, and organizational skills who are passionate about delivering outstanding service within a dynamic fast-paced setting. By joining Wendy's as a Restaurant Manager, professionals have the opportunity to contribute to a thriving team and advance their careers in the restaurant management field while driving memorable dining experiences for customers.
Job Requirements
- high school diploma or equivalent
- prior experience in restaurant or food service management
- ability to work in a fast-paced environment
- strong leadership qualities
- excellent verbal and written communication skills
- basic math skills for budgeting and cost control
- availability to work various shifts including evenings and weekends
- physical ability to stand for extended periods and perform cleaning duties
- adherence to company policies and ethical standards
- valid work authorization
Job Qualifications
- high school diploma or equivalent
- previous fast-food restaurant management experience preferred
- strong leadership and team coaching skills
- excellent communication and interpersonal abilities
- knowledge of food safety and sanitation regulations
- proficiency in inventory management and cost control
- ability to manage staff scheduling effectively
- customer service orientation
- problem-solving and decision-making skills
- capability to train and develop team members
- familiarity with cash handling procedures
- ability to work flexible hours including weekends and holidays
Job Duties
- manage labor costs by evaluating labor needs against projected sales during the shift
- review monthly budget and profit and loss statements
- promote customer satisfaction to build sales
- monitor crew preparation, production, and procedures execution to manage costs
- track waste levels using established procedures
- communicate sales and profit issues to General or District Manager
- assist in executing restaurant sales and profit plans
- monitor food costs to eliminate waste and theft
- monitor product quality through customer interaction and crew performance management
- take service times to determine efficiency
- train crew in customer courtesy and prompt response to needs
- take corrective action to improve service times
- train crew to solicit customer feedback
- establish and communicate daily service goals
- train crew to maintain restaurant cleanliness
- follow restaurant cleaning plans and correct cleaning deficiencies
- train crew on new products and initial position skills
- assist in training new managers
- cross-train crew for efficient shift coverage
- recognize high-performing crew members
- follow flowcharts to ensure prep and production goals
- monitor inventory levels and complete physical inventory
- intake food deliveries
- maintain security of cash, product, and equipment
- follow restaurant priorities and plans
- ensure standards and procedures during shifts
- manage shift to quality, service, and cleanliness standards
- take appropriate action when anticipating problems
- follow operations manual procedures
- maintain safe working conditions
- follow cash control policies
- report accidents accurately
- resolve health department operational issues
- manage shifts using established guidelines
- perform administrative duties as required
- write crew schedules
- comply with crew benefits standards
- follow preventative maintenance program
- train and monitor equipment maintenance by crew
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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