Chili's logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $38,200.00 - $53,800.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) Plan
Career development opportunities
Meal Allowances

Job Description

Chili's Grill & Bar is a renowned casual dining restaurant chain that originated in Dallas, Texas in 1975. Over the decades, Chili's has established itself as a go-to destination for a vibrant dining experience, famous for its Big Mouth burgers, house-smoked ribs, full-on fajitas, and hand-shaken margaritas. The company takes pride in its legacy rooted in exceptional service, warm hospitality, and community involvement. Chili's commitment to delivering the best experience to every guest every day is a core tenet that drives its operations and culture.

Located in Granbury, Texas, Chili's at 1000 E US Highway 377 continues this tradition of excellence. The Granbury location serves as a hub for guests seeking delicious meals in a friendly, high-energy atmosphere. The restaurant prides itself on creating a fun yet professional environment where team members feel valued and recognized for their efforts. Leadership at Chili's plays a pivotal role in maintaining this balance and ensuring that both business and guest satisfaction goals are met consistently.

The role of a Restaurant Manager at Chili's Granbury is multifaceted and dynamic, centered on hospitality and team engagement. Managers are not only responsible for overseeing daily restaurant operations but also for embodying and promoting Chili's cultural values of accountability, food perfection, and guest appreciation. This leadership position requires a person who is passionate about making customers feel special and believes in the power of positive workplace culture and teamwork.

In this leadership capacity, the Restaurant Manager is the critical link between the team and the guest experience. They are expected to lead with both heart and mind while fostering open communication among team members and management. Hiring, training, developing, and retaining team members are key responsibilities, ensuring that staff are prepared to take on bigger roles and contribute to the restaurant's success.

Managers also drive business results by utilizing Chili's systems to control costs effectively, maintaining operational quality standards, and ensuring compliance with safe food handling procedures. They engage guests within the restaurant and also build relationships within the wider community, reinforcing the brand's welcoming image. Transparency, vulnerability, and accountability are essential qualities for Chili's Managers, who must be self-reflective to address issues effectively and lead by example.

This role is ideal for dependable team players who thrive in fast-paced environments and possess great multitasking skills. The Manager Timeline and quality line checks are operational tools that support the smooth functioning of the restaurant. Overall, the Restaurant Manager at Chili's Granbury is a leader, role model, mentor, and ambassador of the brand, crucial to upholding the restaurant's reputation for fun, hospitality, and business success.

Job Requirements

  • High school diploma or equivalent
  • Proven leadership experience in the restaurant or hospitality industry
  • Strong multitasking skills
  • Ability to work in a fast-paced environment
  • Dependable team player
  • Knowledge of safe food handling practices
  • Excellent communication skills
  • Availability to work flexible hours including nights and weekends

Job Qualifications

  • Proven experience in restaurant management or similar leadership role
  • Strong leadership and interpersonal skills
  • Excellent communication and team management abilities
  • Ability to work under pressure in a fast-paced environment
  • Knowledge of food safety and hygiene standards
  • Competence in using business and operational systems
  • Customer-focused mindset with a passion for hospitality
  • Ability to motivate and develop team members
  • Flexible and adaptable to change
  • High school diploma or equivalent

Job Duties

  • Ensure a great guest experience
  • Role model and hold team members accountable to operational and quality standards
  • Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
  • Foster open communication between team members and management
  • Influence team member behaviors by championing change and restaurant initiatives
  • Lead with heart and mind
  • Drive business results by utilizing Chili's systems to effectively control costs
  • Follow operational systems such as our Manager Timeline and performing quality line checks
  • Hire, train, retain, and develop team members to take on larger roles
  • Drive guest engagement within the four walls of the restaurant while developing relationships within the community
  • Understand and practice safe food handling procedures
  • Communicate and embody Chili's culture and cultural beliefs: every guest counts, food perfection, be accountable, play restaurant

Job Criteria

Experience

Mid Level (3-7 years)


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